I crashed my mp4 a week ago. The seller took care of everything. DJI made an offer for repair (about 60 euro) and instead of my repaired drone, they sent me a brand new one. Between my crash, and arriving of the new drone was one week. Super service!

Hi GuntherV, we appreciate your time sharing your experience with our service. Rest assured that we will keep providing better service in the future. Please feel free to reach us if you have any DJI-related concerns. We're happy to help. Thank you for your support.