DJI Natalia
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djiuser_IDN5X9wbmwc3 Posted at 7-3 08:59
Hi my dji osmo action 3 randomly stops recording even though the storage is still full and the camera isnt overheating yet. So i kinda need to check it from time to time to see if its still recording
Hi there,
Possible Cause of Issue
1. The microSD card is not on the Compatibility List, and the card speed does not meet the requirements.
2. The storage space in the microSD card is insufficient.
3. The temperature is too high because the Osmo Action 3 is used while being charged.
Solutions
1. Check whether the microSD card is within the compatibility List and whether the card speed meets requirements.
2. Confirm that the storage space in the microSD card is sufficient.
3. Check whether the Osmo Action 3 is used while being charged, which may stop recording due to excessive temperature.
Kindly check on the Firmware and DJI Mimo app update as well, make sure it is running on the latest version.
If the issue persists after the abovementioned methods, kindly provide us "Front photo of the microSD card and Video recording format: Video, Video + JPG, and Video + RAW" for us to assist further.
We are looking forward to your response for further assistance. Thank You |
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