DJI Rc Beeping Issue
211 5 2-16 20:05
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Snow Snaps
lvl.1
Flight distance : 307621 ft
Australia
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Good afternoon.

I have the DJI RC attached to a Mavic Classic 3.  Recently the remote just beeps randomly even before connection to the drone occurs. It beeps when I tilt it or move it or just during flight.  I will be in the middle of a hyperlapse and it will just stop.  I can't complete even the smallest of hyperlapses as it stops. It will randomly orientate the drone camera to look straight down whether I am filiming or taking a photo.  I can have clear line of sight only 20 metres away with me trying to move the drone and the drone just stops mid-air and I have to try several times on the joysticks before it will respond and move.

I have reformatted the sd cards. Updated firmwares, calibrated the remote.  Are there any other suggestions I can do at home to try and resolve this.

Many thanks.
2-16 20:05
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi Snow Snaps, thank you for getting in touch with us. Could you please let us know if you have recorded a video about the RC beeping issue? If you have, kindly provide it to us and we will assist you in identifying the root cause of the issue and suggest a solution. Thank you for your cooperation.
2-16 22:32
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Snow Snaps
lvl.1
Flight distance : 307621 ft
Australia
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HI I hope this youtube link assists.  I have turned it on in the video and shake it gently but you will see it starts beeping almost immediately.

https://youtu.be/EVDqNdrEego
2-17 02:54
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DJI Thor
Administrator
Flight distance : 13602 ft
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Snow Snaps Posted at 2-17 02:54
HI I hope this youtube link assists.  I have turned it on in the video and shake it gently but you will see it starts beeping almost immediately.


Hi Snow Snaps, thank you for sharing the video. After checking by the video, it is suggested to send back to further handle. You could register through the following link, https://repair.dji.com/, to create a case and send back. If you need assistance while submitting, you could also contact with our support service http://www.dji.com/support. Thanks.
2-17 18:48
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Snow Snaps
lvl.1
Flight distance : 307621 ft
Australia
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Thank you very much DJI Thor.
2-18 01:14
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DJI Thor
Administrator
Flight distance : 13602 ft
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Snow Snaps Posted at 2-18 01:14
Thank you very much DJI Thor.

No problem. If you have any further inquiry, please feel free to contact us.
2-18 01:38
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