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Colors settings disapear
201 7 2-17 09:36
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Blade_dji_air2s
lvl.1
Flight distance : 165866 ft
Portugal
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Hi,


The color settings have disappeared from the camera menu, are they in another menu? how can I change it to d-log or vivid?  Thanks
2-17 09:36
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Yaros1
lvl.4
Flight distance : 19981112 ft
Spain
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Which app version and drone firmware are you using?
On the bottom right of the app where you can change the exposure settings, a bit more to the left there is quality and color settings. Try to change from there. If not, reinstall the app and reset camera parameters (top right three dot menu, camera tab, scroll to bottom and you'll find the reset button).
2-17 13:28
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DJI Tony
Administrator

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Hello there. Sorry about the trouble. It should be in the "Camera" section. Can please try reinstalling the app as Yaros1 suggested? Also, make sure it is the latest version. You can download the Fly app here: https://www.dji.com/downloads/djiapp/dji-fly. Have a great day.
2-17 19:23
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Blade_dji_air2s
lvl.1
Flight distance : 165866 ft
Portugal
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Hi,

My app version is v1.12.8 1210 official
Only on vídeo mode appear the color options, normal, d-log M and Hlg, on photo mode doesn't appear on any menu.
The color mode vivid that I Use normally its gone
Should I reinstall the app?
2-18 04:21
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Blade_dji_air2s
lvl.1
Flight distance : 165866 ft
Portugal
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Hi

I reinstall the app, now its 1220 official, on the 3 dots menu it appears on photo mode the color menu, but the vivid mode its gone?
Thanks for the tips
2-18 04:30
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DJI Tony
Administrator

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Blade_dji_air2s Posted at 2-18 04:30
Hi

I reinstall the app, now its 1220 official, on the 3 dots menu it appears on photo mode the color menu, but the vivid mode its gone?

Hi. Will it be fine if you post a screenshot? Thank you.
2-19 00:01
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Blade_dji_air2s
lvl.1
Flight distance : 165866 ft
Portugal
Offline

Hi,
By the prints you can see that the color mode vivid doesn't appear, and the color menu is only available if I choose vídeo recording and on the pro mode!
On photo mode I don't have the color menu option anywhere.
Can you help?
Thanks
Screenshot_20240219-101926.jpg
Screenshot_20240219-101900.jpg
2-19 02:24
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DJI Tony
Administrator

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Blade_dji_air2s Posted at 2-19 02:24
Hi,
By the prints you can see that the color mode vivid doesn't appear, and the color menu is only available if I choose vídeo recording and on the pro mode!
On photo mode I don't have the color menu option anywhere.

Hi. This looks normal. There is no "Vivid" in Air 2S color modes. Also, the color modes are not available in Photo. Have a nice day.
2-20 02:43
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