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noise when connect rode wireless go 2o to the dji osmo pocket
488 5 2-17 12:42
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roadx
lvl.1
Germany
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Hey guys,

I am trying to use the DJI Osmo Pocket 3 in combination with my Rode Wireless Go 2 Mics. However, whenever I connect the receiver via USB C and turn on the transmitter I get continuous white noise. I tried different attenuations, tried different cables, cables that work with my phone or other cameras, but still, it does not work with the Osmo Pocket 3. In the videos that show how to connect the Wireless Go 2 they do nothing but connect it, and it works. Any idea what I'm doing wrong?

Any help is highly appreciated.

Cheers.


2-17 12:42
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DJI Thor
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Flight distance : 13602 ft
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Hi roadx, thank you for reaching out. Osmo Pocket 3 supports wired microphones that have a USB-C connector and adopts a 48K/16bit high-definition recording format. Would you please double-check if the mic meets the criteria? Thanks.
2-17 22:26
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roadx
lvl.1
Germany
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the Rode Wireless Go 2 utilises a 48KHz, 24-bit audio stream. In numerous videos, users just plug an play and it works. Not with me though. What can I do?

https://www.youtube.com/watch?v=W2C1dZfahsc

https://www.youtube.com/watch?v=NgWBQtEaLMM&t=502s

https://www.youtube.com/watch?v=TvdWnsaUUnM

https://www.youtube.com/watch?v=Oku-zR2yTEk
2-18 04:25
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DJI Wanda
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roadx Posted at 2-18 04:25
the Rode Wireless Go 2 utilises a 48KHz, 24-bit audio stream. In numerous videos, users just plug an play and it works. Not with me though. What can I do?

https://www.youtube.com/watch?v=W2C1dZfahsc

Hi there, If the microphone you are using supports internal recording, you can turn on internal recording and start record. If the white noise persists, it is recommended that you contact Rode's customer service. If not, you can contact Rode’s customer service to confirm whether their microphone is compatible with Osmo Pocket 3 or not. Thank you.
2-19 19:25
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roadx
lvl.1
Germany
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Rode Wireless Go 2 is compatible with the DJI Osmo Pocket 3.  A software update of the Wireless Go 2 set fixed the issue.
2-24 08:19
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DJI Mindy
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Flight distance : 7 ft
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roadx Posted at 2-24 08:19
Rode Wireless Go 2 is compatible with the DJI Osmo Pocket 3.  A software update of the Wireless Go 2 set fixed the issue.

Glad to know the issue is resolved. If there is anything else we can help you with, please feel free to contact us.
2-25 01:13
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