DJI Fly crashes when drone turns on
211 1 2-18 00:41
Uploading and Loding Picture ...(0/1)
o(^-^)o
Harbard
New

Japan
Offline

Hi,
I've installed the latest version of the DJI Fly app (v1.12.8) on my Pixel 8 Pro, running on Android 14.
I manage to install the app, and connect the remote controller, but as soon as I turn on the drone, the app crashes with this error:

```
type: crash
osVersion: google/husky/husky:14/UQ1A.240205.004/2024020500:user/release-keys
package: dji.go.v5:3058519
process: dji.go.v5
processUptime: 0 + 0 ms
installer: com.android.packageinstaller

signal 11 (SIGSEGV), code 2 (SEGV_ACCERR), fault addr 0x0000d2b1f0a517c0

backtrace:
      #00 pc 00000000008ab4ac  /data/app/~~u_1hTL5B7Rt0PaXkNuG_KQ==/dji.go.v5-Q7HSdWsURPIjb8W5BGGAEw==/lib/arm64/libDJIUpgradeCore.so
      #01 pc 0000000000dc36a4  /data/app/~~u_1hTL5B7Rt0PaXkNuG_KQ==/dji.go.v5-Q7HSdWsURPIjb8W5BGGAEw==/lib/arm64/libdjibase.so
      #02 pc 0000000000f6e068  /data/app/~~u_1hTL5B7Rt0PaXkNuG_KQ==/dji.go.v5-Q7HSdWsURPIjb8W5BGGAEw==/lib/arm64/libdjibase.so
      #03 pc 0000000000f6e924  /data/app/~~u_1hTL5B7Rt0PaXkNuG_KQ==/dji.go.v5-Q7HSdWsURPIjb8W5BGGAEw==/lib/arm64/libdjibase.so
      #04 pc 0000000000dc88e0  /data/app/~~u_1hTL5B7Rt0PaXkNuG_KQ==/dji.go.v5-Q7HSdWsURPIjb8W5BGGAEw==/lib/arm64/libdjibase.so
      #05 pc 00000000000d006c  /apex/com.android.runtime/lib64/bionic/libc.so (__pthread_start(void*)+204) (BuildId: 8eda3c267ce40f77e6ad30c7ab3ef9f5)
      #06 pc 0000000000064db0  /apex/com.android.runtime/lib64/bionic/libc.so (__start_thread+64) (BuildId: 8eda3c267ce40f77e6ad30c7ab3ef9f5)
```

I've already tried to clear all app data, re-install the app, restart the phone, always have the same issue.
I need to shoot some critical shots tomorrow, how can I solve this issue ?

Thanks !


2-18 00:41
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there. Thank you for reaching out and we do apologize for the trouble. Please upload a screenshot or screen recording showing the error message when you access the app so we can check it further. You may upload the video via Google Drive and send the link here. Please keep us posted. Thank you.
2-18 03:45
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules