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Connection Errors between the Remote Controller and a Mobile Device
765 3 2-19 03:51
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DJI Support
Administrator
Flight distance : 2408 ft
China
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If you encounter the prompt "Connection Guide (DJI Fly App)" or "RC not connected to.. (DJI GO 4 App)" displayed on the DJI App when linking to the drone. You need to check the connection status of the remote controller and your mobile device.

You could also refer to the link below for the solutions:
https://dji.ink/f4L2sY
car-drifting_BS13 (1).jpg
2-19 03:51
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BetterBizTech
Second Officer
Flight distance : 4410371 ft
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United States
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I get allot more errors with the phantom 4 than any other.
2-24 15:37
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DJI Gamora
Administrator

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BetterBizTech Posted at 2-24 15:37
I get allot more errors with the phantom 4 than any other.

Hello, BetterBizTech. We're sorry to read about this. You may go to this link if the errors are about connection.
3-28 21:43
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djiuser_XUZJPm1LkhKk
lvl.1

United Kingdom
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I am not able to start the virtual flight app,i am getting run time error " The following component(s) are required to this program. DirectX Runtime .Could you please help me to fix this on PC
4-7 10:19
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