Greetings,

i have the product dji mini 3 pro and today as soon as i take off the application didn't let me to record video or take photos. All the buttons was grey. I did factory reset, I did all the latest updates but nothing work. Please help.

Hi, there. We are sorry for the inconvenience caused. Could you please confirm which specific remote controller you are using for this aircraft? Are you connecting your phone to the controller? If yes, could you please ensure that the DJI app is already updated to the newest version? If not, we recommend installing the DJI app from our official website using this link: https://www.dji.com/downloads/djiapp/dji-fly If the issue persists, please contact us. Thank you for your cooperation.