DJI Mindy
Administrator
Offline
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Hi there, could you please check the following troubleshooting steps?
1. Download and install DJI Fly (v1.4.12 and later versions): Go to various app stores or DJI official channel for downloading (https://www.dji.com/cn/downloads/djiapp/dji-fly).
2. Make sure that the app has been connected to Internet, such as 4G/5G signals or Wi-Fi.
3. Confirm that the account has livestream permission for the corresponding platform. If not, the livestreaming codes cannot be obtained, and the RTMP livestream will be unable to work.
4. Make sure that the current platform supports RTMP protocols. Please check the livestream guideline or contact the customer service of the corresponding platform. |
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