I misplaced my SD card during a cross-country move; I have videos and pictures that are visible on my RC controller for the Dji Mini Pro 4. However, I am unable to download them via the mobile app (they do not appear on the mobile app, but appear on the controller).I've used a USB to connect the controller to my Laptop, but that did not work. I've selected the files on the controller; the only option from then is to "favorite" or "delete" them. Any other suggestions to retrieve the cache files on the controller?

Hi, there. Thank you for reaching out. Please know that the cache file will be saved directly to the SD card and it will only be displayed when an SD card is inserted into your DJI RC. May I confirm whether the visible file you mentioned can only be accessed if the DJI RC is connected to your aircraft? Please feel free to reach us anytime.