code 0x112105600002
What is wrong and how do I fix this 'NEW' battery

Hi, there. We're sorry for the inconvenience that it may cause you. Please confirm the exact model of your aircraft? Also, I'd like to verify whether this battery comes from the aircraft or it was purchased separately. You may provide the serial number of the battery as well for further checking. I hope to hear from you soon.

I had this error once.  I was able to get it cleared by refreshing firmware via use of DJI Assistant 2.  If you don't have that software you can get it from the official DJI download site.

https://www.dji.com/downloads/djiapp/dji-fly

Be sure and pick the right version for the drone you have.