Bug: Active Track Ignores Joystick Speed Settings When Tracking
219 6 2-26 01:22
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Eponym
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I noticed a bug with Active Track when tracking an object (yellow brackets onscreen):  the joystick speed behaves at medium/default/50 speed, regardless of the values set in the menu. (In my case Slow) I've verified this multiple times by panning the joystick hard left and tracking an object. When not tracking an object it pans nice and slow, but when tracking it pans twice as fast.
2-26 01:22
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DJI Gamora
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Hi, Eponym. Thank you for reaching out and we apologize for the inconvenience. Please provide the firmware version as well as the video of the operation for us to further check. We'll wait for your reply.
2-26 22:07
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Eponym
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Firmware: v01.05.0100
video: https://drive.google.com/file/d/ ... fb/view?usp=sharing
2-28 10:29
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DJI Gamora
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Eponym Posted at 2-28 10:29
Firmware: v01.05.0100
video: https://drive.google.com/file/d/11z1aLV3NGTQTmSa-E4Fs9IR1KnXQ2Jfb/view?usp=sharing

Thank you for the additional information, Eponym. We will forward this to our relevant team for further checking. We'll let you know once we receive an update.
3-3 22:52
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DJI Gamora
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Eponym Posted at 2-28 10:29
Firmware: v01.05.0100
video: https://drive.google.com/file/d/11z1aLV3NGTQTmSa-E4Fs9IR1KnXQ2Jfb/view?usp=sharing

Hi, Eponym. Thank you for patiently waiting. We now receive feedback from our relevant team. Our relevant team found that it is normal and working under specification. When enabling the "Track“ function, the gimbal will lock the track of the target, the tracking speed will be decided by the Ronin 4D. At this time, the function of the joystick is to adjust the lens and assist in composition, the control logic is different from the normal logic.
3-9 02:02
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Eponym
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Thanks for the response Gamora. This explains why it doesn't work, but doesn't justify why it should be kept this way. At the very least, could the user be given a sensitivity setting specifically for Active Track if it's too hard for them to make joystick sensitivity universal?
3-9 16:04
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DJI Gamora
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Eponym Posted at 3-9 16:04
Thanks for the response Gamora. This explains why it doesn't work, but doesn't justify why it should be kept this way. At the very least, could the user be given a sensitivity setting specifically for Active Track if it's too hard for them to make joystick sensitivity universal?

You're most welcome, Eponym. We'll take this as a suggestion of yours and will forward it to our designated team for attention. All significant suggestions will be implemented after the evaluation of our relevant team. For the latest updates please stay tuned to our DJI official website at ( www.dji.com ). Thank you for your continued support!
3-10 19:48
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