djiuser_C4BTNWDZmWaq
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Belgium
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Hello Community
I have sold my mini 2 2 days ago (bought mini 4 Combo + remote), I read on DJI support before selliong that it was easy to unbound the mini 2 following this process.
Other people saif it is posisble to do it even without de drone.
None of these process has been working for us because I do not see the famous button to unlink.
Yesterday I went back to the buyer, hoping getting connected with my mobile with DJI fly app (still cofigured) and connect to the mini 2 live will offert this famous button.
Unfortunately DJY fly connected normaly to de drone mini 2, I can see the drone in DJI app normaly, when to the menu to follow procedure but once again NO button where it is supposed to be.
Finally we decided to install DJI fly on the buyer mobile, we had created an account for him with success, and tried to connect the drone top his app, successfully.
It seems he can use the drone BUT the problem remains as when he open DJI fly, his new account is well present on the left side, but on the mini 2 drone properties, this is still my DJI account that is referenced.
Maybe the problem seems that I maybe change my email address 1 year ago.
Aas what I can see on DJI Mini 4 screen is my previous email (a gmail email, still active) and the one on the mini 4 print screen here, is another one.
I though the "spamex" on was only used for the forums.
How can we solve this so he can have this mini 2 linked to his account, not mine ?
Possible to change to my Gmail email back for DJI team ?
Or DJI team can do this for me to allow him to be owner ?
Regard
Michel
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