DJI Tony
Administrator
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Hi there. Sorry about the trouble. Please try the procedures below:
1. Properly power on the aircraft. Press the Power Button for one second. Release for one second. Then, press it again for two seconds.
2. Check if there is any foreign matter in the battery compartment. If there is, clean the battery compartment and remount the battery.
3. Check if the metal connector outside the compartment and battery contact pins are misshapen or have poor contact. If so, we recommend adjusting them manually or wiping the pins with isopropyl alcohol. If they cannot be adjusted, we recommend submitting an “Online Repair Request” on the DJI official website.
4. Try directly charging the aircraft. Use another cable/charger/port.
5. If possible. try replacing the battery to confirm whether it's an issue with the battery or the drone.
I hope this helps. Please keep us posted. Have a great day. |
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