Hello guys,

I have got a new pc W11, and installing the last version DJI assistant 2
  (Windows V2.1.20), and i only have 2 choice for language : english and chinese.
  Can you give me some advice to get DJI assistant in french ?
  Thanks

Hi there. The DJI Assistant 2 has 11 languages. The languages are as follows:

You can find the selection at the upper right-hand side of the window

Have a great day.

DJI Tony Posted at 3-3 00:45
Hi there. The DJI Assistant 2 has 11 languages. The languages are as follows:
[view_image]
You can find the selection at the upper right-hand side of the window

Hi Tony,
Thank you for your reply.
I knew that DJI assistant 2 has many languages, i've installed on my last computer whith window 7 and i had all the 11 languages .
Take a look on the screen shot i join for my problem.

DJI Tony Posted at 3-3 00:45
Hi there. The DJI Assistant 2 has 11 languages. The languages are as follows:
[view_image]
You can find the selection at the upper right-hand side of the window

one more screenshot with DJI installed on my computer on windows 11...

DOM47 Posted at 3-3 02:27
one more screenshot with DJI installed on my computer on windows 11...[view_image]

Hi. How about checking it here:

Thank you very much.

DJI Tony Posted at 3-3 03:12
Hi. How about checking it here:
[view_image]
Thank you very much.

I don't understand why i have this problem !

DOM47 Posted at 3-3 03:38
[view_image]

I don't understand why i have this problem !

Thank you for checking. I will forward this issue to the related team. Have you already tried reinstalling it? I appreciate your patience.

DJI Tony Posted at 3-3 03:40
Thank you for checking. I will forward this issue to the related team. Have you already tried reinstalling it? I appreciate your patience.

Hello Tony,
Many thanks for your attention.
I have already try to re-install, and also try with older version of the app.
But always the same problem.

DOM47 Posted at 3-3 04:27
Hello Tony,
Many thanks for your attention.
I have already try to re-install, and also try with older version of the app.

This screenshot from my old computer on window 7

DOM47 Posted at 3-3 04:39
[view_image]
This screenshot from my old computer on window 7

Just a suggestion...

Did you try to install it as an Admin? Is Window 11 "Real time protection" turned off while installing DJI Assistant 2?

If not, try that....

Burt37 Posted at 3-3 14:35
Just a suggestion...

Did you try to install it as an Admin? Is Window 11 "Real time protection" turned off while installing DJI Assistant 2?

Hello Captain,
i always do that way to installing any app. but same problem

DOM47 Posted at 3-3 23:14
Hello Captain,
i always do that way to installing any app. but same problem

Do what, precisely?

Real time protection in windows does create a lot of problems, with several programs. That was the reason I suggested. The fact that you can install it, but the installation is not complete. You are obviously missing the other languages in the "DJIEngine/translations" folder...

Or you could move the file qt_fr.qm from another computer where the installation does work and add it to the translation folder in the other computer...

Unfortunately this forum doesn't allow .qm files to be uploaded

Sorry I couldn't be of more help...

DOM47 Posted at 3-3 04:27
Hello Tony,
Many thanks for your attention.
I have already try to re-install, and also try with older version of the app.

Hi. DOM47. Thank you for the added information. I'm waiting for the respective team to respond to confirm if this is normal. I will get back to this as soon as I receive an update. I appreciate your patience.

Burt37 Posted at 3-4 02:00
Do what, precisely?

Real time protection in windows does create a lot of problems, with several programs. That was the reason I suggested. The fact that you can install it, but the installation is not complete. You are obviously missing the other languages in the "DJIEngine/translations" folder...

Thank you very much Captain for trying to help me.
My computer is an MSI Cyborg 15 A12V and Norton 360 is installed automatically, and I cannot desactivate Windows real-time protection because Norton has priority
I did the manipulation you suggested with the "qt.fr.qm" file which comes from my computer in Windows 7, but I still have the same problem.

DOM47 Posted at 3-4 12:37
Thank you very much Captain for trying to help me.
My computer is an MSI Cyborg 15 A12V and Norton 360 is installed automatically, and I cannot desactivate Windows real-time protection because Norton has priority
I did the manipulation you suggested with the "qt.fr.qm" file which comes from my computer in Windows 7, but I still have the same problem.

You must disable Norton 360 and whatever other windows virus protection you are having running while you are installing the DJI software...

Your antivirus programs are preventing a proper installation of the DJI software...

Personally, I would delete Norton 360 at the first chance I get and then do a proper check of Regedit (registry cleaning) of anything Norton will try to leave behind in your system...

Windows Firewall and Windows Protection are more than adequate to take care of your computer from virus and malware these days...

Burt37 Posted at 3-4 14:34
You must disable Norton 360 and whatever other windows virus protection you are having running while you are installing the DJI software...

Your antivirus programs are preventing a proper installation of the DJI software...

Thanks again Burt 37
I really appreciate your help !
I will try to desinstall my antivirus and see what's happen with the regist.

DOM47 Posted at 3-4 15:38
Thanks again Burt 37
I really appreciate your help !
I will try to desinstall my antivirus and see what's happen with the regist.

No worries...

Not sure in France but here is AUS their review is somewhat not that good...

https://www.productreview.com.au/listings/norton-anti-virus

https://www.consumeraffairs.com/computers/norton.html

YMMV....

Burt37 Posted at 3-4 19:07
No worries...

Not sure in France but here is AUS their review is somewhat not that good...

Before considering the perfect uninstallation of the antivirus, I'd like to show a few screenshots...
At the end of the DJI assistant installation, this screen appears with a lot of info that I don't really understand, but I can understand that there have been errors, indicated at the beginning and end of this very technical text.
Does anyone have any ideas?

DOM47 Posted at 3-5 01:04
Before considering the perfect uninstallation of the antivirus, I'd like to show a few screenshots...
At the end of the DJI assistant installation, this screen appears with a lot of info that I don't really understand, but I can understand that there have been errors, indicated at the beginning and end of this very technical text.
Does anyone have any ideas?

Is there any news from the DJI Team ?

DOM47 Posted at 3-6 23:06
Is there any news from the DJI Team ?

Looks like I'm out of luck...
I cleanly uninstalled the antivirus in question...

And still the same problem!

DOM47 Posted at 3-7 08:01
Looks like I'm out of luck...
I cleanly uninstalled the antivirus in question...

Hi, DOM47. I have sent you a DM. Please kindly check your messages. Thank you for your patience. Have a nice day ahead.

DJI Tony Posted at 3-10 06:22
Hi, DOM47. I have sent you a DM. Please kindly check your messages. Thank you for your patience. Have a nice day ahead.

Hi all,

I know now that Windows 11 does not support all the eleven languages of DJI Assistant 2 (Consumer Drones Series) such as W7, 8 and 10.
Let it be known.

DOM47 Posted at 3-23 09:24
Hi all,

I know now that Windows 11 does not support all the eleven languages of DJI Assistant 2 (Consumer Drones Series) such as W7, 8 and 10.

Sorry about the inconvenience. Your concern has already been submitted to the relevant team to handle. We greatly appreciate your feedback and thank you for your patience.