FlyNow
 lvl.4
Flight distance : 2554872 ft
Canada
Offline
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DJI Gamora Posted at 3-6 19:16
Hi, FlyNow. Thank you for reaching out. We're sorry to read about what happened. Since the drone crash, we recommend sending it in for proper diagnosis. You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Should you want to have a data analysis, you may request it as well but please note that there might be a fee depending on the warranty of the device. Hopefully, other users can provide you with the information that you need.
Thanks, no major damage. Just a prop replacement, wondering based on the info I shared if someone may know the cause. You’ll notice the shadow just before the crash maybe a clue for reference. |
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