Shipment on Hold
172 4 3-7 12:55
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djiuser_a32Ren77JGdJ
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Ireland
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My order is showing as being on hold in Eindhoven.

I contacted DJI yesterday in relation to this.
I also made contact with DJI today. However I have received another notification from DHL that the shipment is still on hold.

Does anyone have any idea how to get this resolved.

Kind Regards


3-7 12:55
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DJI Diana
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Hi, there. Sorry to hear about this delay. May we ask for your DJI order number for further checking? I hope to hear from you.
3-7 15:38
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djiuser_a32Ren77JGdJ
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Ireland
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DJI Diana Posted at 3-7 15:38
Hi, there. Sorry to hear about this delay. May we ask for your DJI order number for further checking? I hope to hear from you.

Hello, Thank you for your response. My order number is 3533186707077
3-8 04:30
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DJI Thor
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djiuser_a32Ren77JGdJ Posted at 3-8 04:30
Hello, Thank you for your response. My order number is 3533186707077

Thank you for the information. We forwarded to our relevant team to further check. We will keep you update soon.
3-8 06:02
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DJI Mindy
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djiuser_a32Ren77JGdJ Posted at 3-8 04:30
Hello, Thank you for your response. My order number is 3533186707077

Hi there, we noticed that the shipment has been updated and is estimated to arrive on March 11, 2024. You can take a look.
3-9 01:37
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