I always fly with fixed WB at 5700-5800K But I spotted (see below) my Mini 4 changing WB occasionally despite being fixed in settings - any advice?

Hi, alex_markov. Thank you for reaching out. Can you please upload the original file to Google Drive or Dropbox for us to check?

DJI Gamora Posted at 3-9 00:28
Hi, alex_markov. Thank you for reaching out. Can you please upload the original file to Google Drive or Dropbox for us to check?

Any news on the topic?

Interesting. The same happened to me while filming with my Mini 4 Pro recently as well, first time I noticed this. WB was fixed at 5500 K.

oberschneider.com Posted at 3-10 23:58
Interesting. The same happened to me while filming with my Mini 4 Pro recently as well, first time I noticed this. WB was fixed at 5500 K.

I spotted it several times but here it was really disturbing

alex_markov Posted at 3-10 23:21
Any news on the topic?

Hi, alex_markov. We have replied through DM. We'll keep you posted once we receive an update. Thank you for your kind understanding.

alex_markov Posted at 3-11 00:02
I spotted it several times but here it was really disturbing

Hi, alex_markov. Please check our DM regarding this issue. Thank you.

Did you get a good explanation?

DJI Gamora Posted at 3-19 02:53
Hi, alex_markov. Please check our PM regarding this issue. Thank you.

Could you please clarify this problem for everyone?

There's no explanation yet PM was about asking for additional details

alex_markov Posted at 3-21 11:45
There's no explanation yet PM was about asking for additional details

Hello, alex_markov. Please check my DM. Thank you.