Mini 3 Pro gimbal calibration fails
193 4 3-9 18:39
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Fwdyogi
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Flight distance : 52992 ft
United States
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So my mini is one month old and today started giving me an error needs gimbal calibration. Tried to calibrate it several times , no joy. It has never crashed, is almost always hand launched and landed. There's nothing blocking the gimbal and it worked fine for all my previous flights. Any ideas??
3-9 18:39
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DJI Natalia
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Hi there! May I ask if you could provide me with screen recordings and screenshots of the error message? This will assist me in helping you resolve this issue.
Thank you
3-9 19:17
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Fwdyogi
lvl.1
Flight distance : 52992 ft
United States
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Are these ok?
3-10 10:16
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Fwdyogi
lvl.1
Flight distance : 52992 ft
United States
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Sorry about the giant photos Screenshot_20240310-091232.jpg Screenshot_20240310-091137.jpg Screenshot_20240310-085803.jpg
3-10 10:43
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DJI Natalia
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I apologize for any inconvenience caused by the issue you are experiencing with your usage.
Based on the situation depicted in the picture, I would recommend attempting to recalibrate the gimbal through the settings page. If calibration fails again, we highly advise sending your drone back to us for a comprehensive inspection to ensure optimal future performance. To register and create a case, please use this link: https://repair.dji.com/us/repair/index , to create a case and send it back for further processing. If you need assistance while submitting, you can also contact our support service https://www.dji.com/support?site=brandsite&from=nav
Thanks.
3-10 19:15
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