Can I anybody help me.

I need support for Lightcut on Mac.

Basically I cannot get it to open any files.

Where do I go for help please?

Hi there, thank you for reaching out. May I know which Mac version you used?
Currently, it is only supported on Mac computers equipped with M1 chip. Windows systems and MAC computers (without M1 chip) are not currently supported.

DJI Thor Posted at 3-15 04:43
Hi there, thank you for reaching out. May I know which Mac version you used?
Currently, it is only supported on Mac computers equipped with M1 chip. Windows systems and MAC computers (without M1 chip) are not currently supported.

Hi There,

I have an M1 Macbook  

Sonoma 14.2.1

thanks

Bob

djiuser_hXMPYqSSoHwY Posted at 3-15 04:56
Hi There,

I have an M1 Macbook  

Thank you for your reply. We will further confirm with our engineer and keep you updates soon.

djiuser_hXMPYqSSoHwY Posted at 3-15 04:56
Hi There,

I have an M1 Macbook  

Hi there, may I know have your issue been resolved?
After consulting with our engineers team, in order to better to identify the issue, we would like to have more details from you.

If it is convenient for you, please provide us a video recording of your operation process and provide the files that cannot be opened for further checking. Thanks.

same here, can't open any file
it's not case of error opening certain files, the app simply seems not to "see" any file or folder to read
and yes, I have granted access (even complete access)

MacBook Pro M1 MAX