Hello,

Today I received my Mini 3 Pro. Unfortunately, it shows me various errors, from IMU hardware malfunction to sensor error (see screenshot).
I opened a replacement service case, but the confirmation email doesn't include information on how to send it back, nor a shipping label (see below).




How do I send back the device?

Best regards

It will take some time to receive the shipping label.

Hi there, thank you for reaching out. We have located your case and informed our relevant team to arrange the shipping label for your as soon as possible. Please kindly keep an eye on your e-mail updates(inbox/spam). Thanks.

The return label arrived now. Thank you for the fast response!

FlyingFlipper Posted at 3-16 00:20
The return label arrived now. Thank you for the fast response!

No worries. If you have any further inquiry, please feel free to ask, thanks.