How long does diagnostics on warranty return take on average?

Hi there, thank you for reaching out.  Normally, our DJI service center recieve the item, it will take around 3-5 working days for the inspection. If you send in to the local authorized service center, you could contact with them for more details, thanks.

From my experiences. It has taken 7 days to ship (UPS) DJI service center and 3 days to receive (DHL).  DJI does a good job.

_dji_user_ Posted at 3-16 07:46
From my experiences. It has taken 7 days to ship (UPS) DJI service center and 3 days to receive (DHL).  DJI does a good job.

Hi there. Thanks for your feedback on our service. As always, should you need to contact us for any reason, please know that we're always here to help. Thank you for choosing DJI.

DJI Diana Posted at 3-16 08:27
Hi there. Thanks for your feedback on our service. As always, should you need to contact us for any reason, please know that we're always here to help. Thank you for choosing DJI.

Thanks for the reply,  I've been waiting for feed back for a few weeks now, what do you need from me to check the progress?

DJI Thor Posted at 3-15 22:41
Hi there, thank you for reaching out.  Normally, our DJI service center recieve the item, it will take around 3-5 working days for the inspection. If you send in to the local authorized service center, you could contact with them for more details, thanks.

Hi i sent it through the shop i bought it from, they said it arrived in China around the 6th, I'm still waiting on an update.  Checked Friday still nothing. Can i check directly with dji?

Leorex Posted at 3-16 09:42
Thanks for the reply,  I've been waiting for feed back for a few weeks now, what do you need from me to check the progress?

Hi there. As we previously discussed on PM. We are unable to locate your repair case since it was sent to the store where you purchased the device. We advise to contacting directly to your dealer/store for any updates. Thanks you for your understanding.