dji care
129 3 3-19 13:46
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Nik1982
lvl.2
Flight distance : 979528 ft
Croatia
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I bought a mini 3 pro drone last year in the eighth month. I also immediately bought and activated the dji care one-year plan. Unfortunately, now I already had another accident and requested service through dji care. (it means two replacements as stated in the one-year plan) .Do I have to buy a new dji care immediately when the second unit arrives or do I not have to until the eighth month of this year. If you can explain to me, I would be grateful. Best regards
3-19 13:46
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi Nik1982, thank you for reaching out. After the replacement, the DJI Care service will be automatically transferred to the new device.
If you have already purchased one year of protection for your device, you can renew the service by purchasing DJI Care Refresh (1-Year Plan) in the Service section of the official online DJI Store during the coverage period, or up to 15 days after the current service expires. You could enjoy maximun three years care service. For more details, please refer to the follow link, thanks. https://support.dji.com/help/con ... ;paperDocType=paper

3-19 22:40
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Nik1982
lvl.2
Flight distance : 979528 ft
Croatia
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thank you
3-20 10:08
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DJI Thor
Administrator
Flight distance : 13602 ft
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No worries. If you have need further assistance, please feel free to contact us.
3-21 00:18
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