DJI Gamora
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Hi, belzo. Thank you for reaching out. Have you tried flying using just a mobile phone? If yes, and if there's a huge difference in the Signal strength, it might be the issue. But if using a mobile phone will provide you with the same signal strength then it could not be the issue as the distance of image transmission is closely associated with various factors in the current environment, including the interference of Wi-Fi signals, signal transmitting power, relative direction and location of signal reception, obstructions, etc. You may try the troubleshooting steps below:
1. Check the aircraft image transmission distance in your country.
2. Check if the aircraft firmware, remote controller firmware, and app versions are the latest. If not, please update the firmware to the latest versions first.
3. Check the remote controller antenna position. Please place your remote controller antenna in the optimal position.
RC-N1:
4. Keep note of tree and house obstructions near the flying field. After flying for a period, note the obstruction near the horizontal line to ensure that there are no visible obstructions in the aircraft's direction.
5. Check whether there is significant interference in the flight environment. Please turn on the Image Transmission Settings to check the real-time channel quality. Or provide a screenshot or a recorded video for us to see significant interference. If the interference is significant, we recommend changing the flight environment. Common electromagnetic interference sources include but are not limited to Wi-Fi hotspots, routers, Bluetooth devices, high-voltage power lines, high-voltage transmission stations, mobile phone base stations, and television broadcasting towers.
If the issue persists after following the steps above, kindly provide us a video of the operation together with the screenshot of the About page showing the RC firmware, Aircraft firmware, and App version. Thank you for your kind understanding and valued support.
In addition, you may also try the DJI RC-N1 Remote Controller Tablet Holder: https://store.dji.com/ca/product ... t-holder?vid=90933. |
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