Obstacle Avoidance Fail
141 4 3-24 12:44
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djiuser_rplMhX4US0WQ
lvl.1
Flight distance : 365702 ft
United Kingdom
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I tried to use FocusTrack for the first time when I was on my bike and I had obstacle avoidance turned on but somehow it still flew into branches straight away

There was a notification saying the SD Card needed to be replaced but surely that’s not the problem?

Does anyone know what caused this happen?
Any help would be appreciated!


Flight Log: https://www.phantomhelp.com/logviewer/5IB4HFA7GXVBG5UY1UJP
3-24 12:44
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Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
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United Kingdom
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I am afraid I would have to agree with Dirty Bird, especially as a first time experiment.
Start with safe tests and work your way upwards to riskier tests.
Hope there isn't too much damage.
3-24 13:02
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djiuser_rplMhX4US0WQ
lvl.1
Flight distance : 365702 ft
United Kingdom
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Only 2 of the wings broke but I’ve got a new pair coming tomorrow, I’ll probably put the drone higher before doing ActiveTrack to avoid any branches and power lines all together
3-24 13:50
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djiuser_rplMhX4US0WQ
lvl.1
Flight distance : 365702 ft
United Kingdom
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.
3-24 13:54
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DJI Gamora
Administrator

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Hi, djiuser_rplMhX4US0WQ. Thank you for reaching out and we're sorry to read about what happened. Since the drone crashed, we highly recommend that you send your drone back to us for further diagnosis and repair. You may also request a data analysis to check on what happened (a fee might be applied). You may submit an online repair request through this link: {https://repair.dji.com/repair/index}. If you need assistance with creating a ticket, you may contact DJI support at (https://www.dji.com/support). Please note that the warranty service can be claimed depending on the result of the Damage assessment.

Moreover, we recommend checking Dirty Bird's suggestion. Please plan your flight route in such operation scenarios and pay attention to the surrounding environment in real-time.  Thank you for your kind understanding and continued support.
3-24 17:37
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