Today crashed my Avata. Video youtube linked. Not sure what happended. Before impact I hit thrust 100% but looks like drone didn't respond. After impact camera stucked and drone started to fly away. After hitting BRAKE button - it just felt to the ground. Drone destroyed completley, like literally separeted apart. Gimbal camera, GPS, Vision sensor - gone. I am thinking of a buying spare parts for a repair. So I powered Black Box - motors giving same starting noise - so looks like something still alive - but my biggest concern now - is that one of the errors says - FLIGHT CONTROLL ERROR. Could this be due to other sensors are malfunction? or it apperantly a flight control iunternal damage? Thanks

Hi, grisom. Sorry about what happened to your drone. We suggest sending the aircraft back to DJI after a crash to get it fixed and to ensure a safe flight. You can submit a repair request here (https://www.dji.com/global/support). The warranty can be applied depending on the assessment's outcome, including your unit's warranty period. Thank you for understanding. Have a nice day.

DJI Tony Posted at 3-31 19:55
Hi, grisom. Sorry about what happened to your drone. We suggest sending the aircraft back to DJI after a crash to get it fixed and to ensure a safe flight. You can submit a repair request here (https://www.dji.com/global/support). The warranty can be applied depending on the assessment's outcome, including your unit's warranty period. Thank you for understanding. Have a nice day.

I didn't purchase any extra repairs, and not sure if warranty can cover this?! Drone was purchased 2 months ago.

grisom Posted at 3-31 20:11
I didn't purchase any extra repairs, and not sure if warranty can cover this?! Drone was purchased 2 months ago.

Hi. Once the repair center receives your drone, it will undergo damage analysis and you will receive a quotation (will contain information if it will be covered by the warranty or not). You can decide to continue with the repair or request to cancel the repair and send back the drone. You can also contact our DJI Supports if you need assistance, here is the link for the support page: https://support.dji.com/. Have a nice day.