Battery communication error on Avata 2
118 1 4-13 16:55
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kartikmadhira1
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United States
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Hi,

I am currently facing issues with flying the Avata 2 that shows a 0% battery on the Goggles display with the errors "Battery Communication Error" and "Non-DJI Battery" popping up. I had seemingly 4 harmless flights with - no drops or anything weird happening during the flight. I am using the Fly More kit batteries and as stated earlier had 4 successful flights with each of them. This issue just popped up randomly while trying to change the batteries.

Things that I have tried to debug:

  • Used DJI Assistant on my laptop to upgrade the firmware version - V01.00.00200 - 2024-04-13
  • Tried to clear the tips of the battery junction with a cloth as stated in some of the other forums for the avatar. Still with the enclosed battery cap for Avata 2 it's hard to reach.
Help, please! Barely had this for a run and issues have started to come up.

4-13 16:55
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DJI Tony
Administrator

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Hi there. Sorry about the trouble. If I may confirm, does the error show up even when replacing the battery? Also, have you already tried refreshing the firmware from Assistant 2? Thank you.
4-13 19:40
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