Download failing when using app in IOS
424 1 4-15 15:29
Uploading and Loding Picture ...(0/1)
o(^-^)o
mhz
lvl.1
Australia
Offline

I have a very frustrating issue I am hoping can be resolved.
I am trying to use the Lightcut app on IOS to edit and or download footage from my Osmo Action 4 camera and every time it fails.
I have mobile data switched off as I have seen there are problems when this is enabled, however every time I select clips and click next I get an error message stating "Download Failed"
I have tried using an ipad pro and also an iphone 14 pro max, both seem to have the same issue.
All devices including the Osmo Action 4 have the latest firmware/updates installed.
What is causing this and how do I fix it?
4-15 15:29
Use props
DJI Gamora
Administrator

Offline

Hi there. Thank you for reaching out. May we ask what are the file sizes? Are they more than 4GB?
4-17 00:48
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules