I flew the Avata2 this morning and may have not shut the goggles off and now the goggles will not take a charge... Any one else haveing a goggle problem?

Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you try to leave the Goggles on the charger for approximately 2-3 hours and check if the issue persists? If the issue persists, please use a different USB charging cable to further isolate the problem. Please note that the battery LED of the Goggles will be off once fully charged. Please keep us posted. Thank you.

Thank you I will keep it on for 2 or three hours... I’m using the DJI cable that came with the Avata 2.... I have also tried the cable that came with my Mavic 3. Will keep you posted

DJI Paladin Posted at 4-17 19:43
Hi there. Thank you for reaching out and we're sorry for the trouble that this has caused. Can you try to leave the Goggles on the charger for approximately 2-3 hours and check if the issue persists? If the issue persists, please use a different USB charging cable to further isolate the problem. Please note that the battery LED of the Goggles will be off once fully charged. Please keep us posted. Thank you.

Never got the goggles to work, exchanged for a new unit that flys and charges correctly. Thanks! B

BrockB Posted at 5-3 21:09
Never got the goggles to work, exchanged for a new unit that flys and charges correctly. Thanks! B

We appreciate you keeping us posted, BrockB. My apologies if you came up with a decision to send it in but we're glad that you already now using fully working Goggles. If you need further assistance, feel free to contact us. Thank you for your understanding and support. Have a good one!

This is happening to me too my goggles won’t fully charge I left them on overnight and only charged to 50%

I've had the Ciye Smart Goggles for a while and nearly given up on them cause they wont charge.
I've sent back 3 Ciyes to Finns and had them replaced for free but the 4th unit also wont charge so im thinking its me (not the product!).
The Ciye charges when its not fully out of charge, but eventually ill be swimming and have forgotten to charge them and they run flat.
I've tried numerous different power points, numerous charging cables (I have 6 of them trying to solve the problem).
I've even bought a 40w USB charge as I wondered if my 20w charger was not drawing enough power but neither charge my Ciye.
Im obviously on 0% charge so I cany even reset or hold down any button to get a light to flash.
Does any one know what im doing wrong??