How long does it take to ship a C1 label from notification to shipment?
Where are they sent from, what country?

DJI said that It could take 20 days since you create the label request until It send the stickers

Hi there, thank you for reaching out. May I know did you submit the application? If the C1 label still not receive for a long time, you could PM us the device serial number for checking, thanks.

I made the application on 3.3.24. The status has been sent, but I haven't received anything yet. Would it not be possible to provide the tracking number?

ChrisCH Posted at 4-19 00:58
I made the application on 3.3.24. The status has been sent, but I haven't received anything yet. Would it not be possible to provide the tracking number?

Not for the Air 2S, I guess ...

ChrisCH Posted at 4-19 00:58
I made the application on 3.3.24. The status has been sent, but I haven't received anything yet. Would it not be possible to provide the tracking number?

Hello, Chris. Sorry for the inconvenience. Could you please send me the SN, application number and email address in PM? I will check the status for you.

FabioV Posted at 4-19 03:44
Not for the Air 2S, I guess ...

Mini 4 Pro

ChrisCH Posted at 4-19 05:35
Mini 4 Pro

Hello, we checked your Cx label according to the Forum account. We will arrange to resend the Cx label for you later. However, may we confirm whether the shipping address in the application is still the same or do you want to ship to a new place? Please let us know. Thanks.

Fozando Posted at 4-18 12:51
DJI said that It could take 20 days since you create the label request until It send the stickers

UPDATE: DJI says that It could take 30 days, not 20

Arrived this Saturday. Thanks!

ChrisCH Posted at 4-21 04:22
Arrived this Saturday. Thanks!

Thanks for your update.
If you have any questions later, please let us know.

Ok. It's fantastic, but what about C1 labels for Air 2S?
We're patiently waiting from end of January...

Zeb61 Posted at 4-21 20:42
Ok. It's fantastic, but what about C1 labels for Air 2S?
We're patiently waiting from end of January...

Just matter of patiently waiting 30 (working) days more and we'll see ...

Has anyone received classy stickers yet?

Everything worked perfectly. The certificate PDF is displayed, but unfortunately I can't download it because I applied for it on the remote control. What can I do?

vg1 Posted at 4-27 08:28
Has anyone received classy stickers yet?

7 days ago the news came that the stickers had been sent. Nothing has arrived here so far. Location Lower Saxony Germany

Bernd D. Posted at 5-6 06:38
7 days ago the news came that the stickers had been sent. Nothing has arrived here so far. Location Lower Saxony Germany

Hi there. Sorry about the trouble. Through the whole application process, you can trace the application progress via the DJI Service Portal. Here is the link: https://repair.dji.com/mycase/index. Have a nice day.

I know, but the Mail with the Stickers is not Comming.

Is shipped but it is Not Comming

@Admins Can you give me the shipment number?

DJI Tony Posted at 5-7 01:42
Hi there. Sorry about the trouble. Through the whole application process, you can trace the application progress via the DJI Service Portal. Here is the link: https://repair.dji.com/mycase/index. Have a nice day.

For me the only thing it shows is "to be shipped" and stuck there since April 13th ...

AGFly Posted at 5-7 05:42
For me the only thing it shows is "to be shipped" and stuck there since April 13th ...

I have the same problem, the application submitted on April 13 still has the status of being sent