Overview

• Date: 2024.12.20
• Firmware Version: v01.00.0901
  

What’s New

• Fixed some minor bugs.
  

Notes:
If the update fails, follow the steps for troubleshooting.

• Disconnect the computer and all connected devices from the power station.
• Press and hold the power button for more than five seconds to power off the power station, and exit DJI Assistant 2 (Power Series).
• Press and hold the AC button and the power button simultaneously. Connect the power station to the computer with a USB-C cable.
• Connect the power station to an AC power outlet when updating the firmware of DJI Power 1000 with a rated voltage of 100 V or 120 V. Make sure to keep it connected during the updating process.
• Retry updating the firmware to the latest version using DJI Assistant 2 (Power Series).
  

---

Overview

• Date: 2024.11.29
• Firmware Version: v01.00.0900
  

What’s New

• Added support for DJI Power 1kW Super Fast Car Charger to meet the need of high-power charging in driving scenario.
• Added support for DJI Power Dongle. DJI Power 1000 can connect to the DJI Home app after installing the dongle.
• Added support for DJI Power Expansion Battery 2000. DJI Power 1000 can connect up to 5 expansion batteries, expanding the total capacity to 11264 Wh.
  

Notes:

• If the update fails, follow the steps for troubleshooting.
• Disconnect the computer and all connected devices from the power station.
• Press and hold the power button for more than five seconds to power off the power station, and exit DJI Assistant 2 (Power Series).
• Press and hold the AC button and the power button simultaneously. Connect the power station to the computer with a USB-C cable.
• Connect the power station to an AC power outlet when updating the firmware of DJI Power 1000 with a rated voltage of 100 V or 120 V. Make sure to keep it connected during the updating process.
• Retry updating the firmware to the latest version using DJI Assistant 2 (Power Series).
  

---

Overview

• Date:2024.11.07
• Firmware Version:v01.00.0900
  

What’s New

• Fixed some minor bugs.
  

Notes:
If the update fails, follow the steps for troubleshooting.

1. Disconnect the computer and all connected devices from the power station.

2. Press and hold the power button for more than five seconds to power off the power station, and exit DJI Assistant 2 (Power Series).

3. Press and hold the AC button and the power button simultaneously. Connect the power station to the computer with a USB-C cable.

4. Connect the power station to an AC power outlet when updating the firmware of DJI Power 1000 with a rated voltage of 100 V or 120 V. Make sure to keep it connected during the updating process.

5. Retry updating the firmware to the latest version using DJI Assistant 2 (Power Series).

---

Overview

• Date:2024.09.29
• Firmware Version:v01.00.07.00
  

What’s New

• Fixed some minor bugs.
  

Notes:
If the update fails, follow the steps for troubleshooting.
1. Disconnect the computer and all connected devices from the power station.
2. Press and hold the power button for more than five seconds to power off the power station, and exit DJI Assistant 2 (Power Series).
3. Press and hold the AC button and the power button simultaneously. Connect the power station to the computer with a USB-C cable.
4. Connect the power station to an AC power outlet when updating the firmware of DJI Power 1000 with a rated voltage of 100 V or 120 V. Make sure to keep it connected during the updating process.
5. Retry updating the firmware to the latest version using DJI Assistant 2 (Power Series).

---

Overview

• Date:2024.07.29
• Firmware Version:v01.00.06.00
  

What’s New

• Increased the device stability in large-power output scenarios.
  

Notes:
If the update fails, follow the steps for troubleshooting.
1. Disconnect the computer and all connected devices from the power station.
2. Press and hold the power button for more than five seconds to power off the power station, and exit DJI Assistant 2 (Power Series).
3. Press and hold the AC button and the power button simultaneously. Connect the power station to the computer with a USB-C cable.
4. Connect the power station to an AC power outlet when updating the firmware of DJI Power 1000 with a rated voltage of 100 V or 120 V. Make sure to keep it connected during the updating process.
5. Retry updating the firmware to the latest version using DJI Assistant 2 (Power Series).

---

Overview

• Date:2024.04.23
• Firmware Version:v01.00.05.00
  

What’s New

• Improved compatibility with certain power grids.
• Improved stability when using SDC output to charge the batteries.
• Fixed an issue where solar recharging is occasionally unavailable.
• Fixed some minor bugs.
  

Notes:

• If the update fails, follow the steps for troubleshooting.
• Disconnect the computer and all connected devices from the power station.
• Press and hold the power button for more than five seconds to power off the power station, and exit DJI Assistant 2 (Power Series).
• Press and hold the AC button and the power button simultaneously. Connect the power station to the computer with a USB-C cable.
• Connect the power station to an AC power outlet when updating the firmware of DJI Power 1000 with a rated voltage of 100 V or 120 V. Make sure to keep it connected during the updating process.
• Retry updating the firmware to the latest version using DJI Assistant 2 (Power Series).
  

Placed my order and my account shows shipped via FedEx on April 19 2024 Fed Ex has not picked the shipment up yet?

Correction finally Fed Ex has picked up and is on route.

How many times will the "500" charge a Mavic 3 Battery, please?
Thanks.

"Improved compatibility with certain power grids."

Will that come to the Power 500 too?

No thank you DJI. I will stay with EcoFlow, Anker. Until DJI does not give the promised Mavic 3 SDK to the customers purchased the Mavic 3. I am not supporting anymore a company that does not care about their customers.

MS Posted at 4-27 03:41
How many times will the "500" charge a Mavic 3 Battery, please?
Thanks.

Hi there. Just to confirm, are you referring to DJI Power 500?

fans01799c0d Posted at 4-27 11:14
"Improved compatibility with certain power grids."

Will that come to the Power 500 too?

Hi, fans01799c0d. Currently, we don't have details about this yet but I will take it as a suggestion of yours and will forward it to our designated team for attention. All significant suggestions will be implemented after the evaluation of our relevant team. For the latest updates please stay tuned to our DJI official website at ( www.dji.com ). Thank you.

ZeuS-FL Posted at 4-30 17:36
No thank you DJI. I will stay with EcoFlow, Anker. Until DJI does not give the promised Mavic 3 SDK to the customers purchased the Mavic 3. I am not supporting anymore a company that does not care about their customers.

Hi, ZeuS-FL. We understand your concern and we apologize for any inconvenience. Rest assured that your request will be forwarded to our relevant team. All significant suggestions will be implemented after the evaluation of our relevant team. Thank you for your kind understanding.

DJI Gamora Posted at 5-13 06:30
Hi there. Just to confirm, are you referring to DJI Power 500?

Yes, I am.
Thanks.

MS Posted at 5-13 09:15
Yes, I am.
Thanks.

Thank you for the reply, MS. Let me confirm this with our relevant team.

DJI Gamora Posted at 5-14 07:47
Thank you for the reply, MS. Let me confirm this with our relevant team.

Thank you.

MS Posted at 5-15 04:31
Thank you.

Thank you for patiently waiting, MS. The DJI Power 500 can charge the Mavic 3 Series Battery up to 6 Charging Times. Hope this helps.

DJI Gamora Posted at 5-16 00:22
Thank you for patiently waiting, MS. The DJI Power 500 can charge the Mavic 3 Series Battery up to 6 Charging Times. Hope this helps.

Thank you for the info

MS Posted at 5-16 02:18
Thank you for the info

You're most welcome, MS! Have a nice day!

DJI Gamora Posted at 5-17 05:26
You're most welcome, MS! Have a nice day!

Thank you and you  

ZeuS-FL Posted at 4-30 17:36
No thank you DJI. I will stay with EcoFlow, Anker. Until DJI does not give the promised Mavic 3 SDK to the customers purchased the Mavic 3. I am not supporting anymore a company that does not care about their customers.

It's also pretty sad that there has been no firmware updates for the Mavic 3 or Mavic 3 Pro in ages.

Visual Air Posted at 5-17 12:26
It's also pretty sad that there has been no firmware updates for the Mavic 3 or Mavic 3 Pro in ages.

Hi, Visual Air. We're sorry for the inconvenience. Are you having any issues with your Mavic 3 or Mavic 3 Pro?

DJI Gamora Posted at 5-18 23:01
Hi, Visual Air. We're sorry for the inconvenience. Are you having any issues with your Mavic 3 or Mavic 3 Pro?

No not at all. However it would be nice to see some updates.

Visual Air Posted at 5-19 05:05
No not at all. However it would be nice to see some updates.

Hi, Visual Air. Thank you for the confirmation. Good to hear that there are no issues with your drone/s. Firmware updates are usually rolled out to fix some issues experienced by the users or for new features or rules to be implemented but I'll forward your feedback to our relevant team.

Why cant you have a tab at the top so we can have a board we can talk about the DJI Power 1000?  There is a tab for every other product you sell

Why can't we get an Icon for the DJI power next to our names, where things like our drones and other DJI items purchased?

Shawgod Posted at 5-26 17:21
Why can't we get an Icon for the DJI power next to our names, where things like our drones and other DJI items purchased?

Only devices that you activated using the email can be added automatically and manually. Thank you for your kind understanding.

Shawgod Posted at 5-26 17:19
Why cant you have a tab at the top so we can have a board we can talk about the DJI Power 1000?  There is a tab for every other product you sell

Hi there. We'll take this as a suggestion and forward it to our relevant team. Thank you for your continued support.

DJI Gamora Posted at 5-27 04:57
Only devices that you activated using the email can be added automatically and manually. Thank you for your kind understanding.

I had to activate it with my email and serial number, so I don’t know what the difference is?

DJI Gamora Posted at 5-27 05:00
Hi there. We'll take this as a suggestion and forward it to our relevant team. Thank you for your continued support.

Well this is a product that you sell and you obviously have updates for and want people to know that you have firmware updates.  You sell it so support it.

Shawgod Posted at 5-27 05:07
I had to activate it with my email and serial number, so I don’t know what the difference is?

Hi, Shawgod. How did you activate it with your email? DJI Power series does not need activations.

Shawgod Posted at 5-27 05:09
Well this is a product that you sell and you obviously have updates for and want people to know that you have firmware updates.  You sell it so support it.

We understand your concern and rest assured that this has been forwarded already. Have a nice day!

My Power 1000 arrived a few days ago. I updated it to the latest firmware successfully. I have completed two charge/discharge cycles using the gentle 600W charge rate. I have measured the capacity by discharging with a purely resistive load (60W incadescent light bulb). I have also verified that the power consumption of the light as indicated by the Power 1000 matches that measured by an external watt meter.

I have done several measurements and the capacity of the battery is approximately 700 Wh when powering a 60 Watt light bulb.

This seem low compared to the 1024 Wh specification. Do I have a bad unit or is there something I'm missing?

Thank you.

Anthony57 Posted at 7-20 20:12
My Power 1000 arrived a few days ago. I updated it to the latest firmware successfully. I have completed two charge/discharge cycles using the gentle 600W charge rate. I have measured the capacity by discharging with a purely resistive load (60W incadescent light bulb). I have also verified that the power consumption of the light as indicated by the Power 1000 matches that measured by an external watt meter.

I have done several measurements and the capacity of the battery is approximately 700 Wh when powering a 60 Watt light bulb.

I am having the same problem. I was running a small cool box which was drawing 6W, It went from 100% to 0% within 36 hours..

Hello
I am trying to do a firmware upgrade for Power 1000. I have installed “Assist 2 for batteries”. I followed the instructions. Furthermore, I do not have the option of operating Power 1000 with 110 or 120 V. Power 1000 says “load”, I connect Power 1000 to the computer via USB and supply Power 1000 with power. I am logged into the software, but nothing happens. I cannot find any further instructions. Perhaps you can give me a hint.

In the firmware update screen, if it shows multiple versions available, can you go directly to the latest or do you need to do them incrementally?

I have the Air3s and Air3s Batteries. I also have the power 1000 and the SDC cables for the Air3.

My Air3s batteries will not charge at all using the SDC cables for the Air 3 (even though they should) is there an update coming or an issue?

swiss_drone Posted at 10-8 03:43
Hello
I am trying to do a firmware upgrade for Power 1000. I have installed “Assist 2 for batteries”. I followed the instructions. Furthermore, I do not have the option of operating Power 1000 with 110 or 120 V. Power 1000 says “load”, I connect Power 1000 to the computer via USB and supply Power 1000 with power. I am logged into the software, but nothing happens. I cannot find any further instructions. Perhaps you can give me a hint.

You have the wrong app, you need the power app. DJI Assistant 2 (Power Series)

swiss_drone Posted at 10-8 03:43
Hello
I am trying to do a firmware upgrade for Power 1000. I have installed “Assist 2 for batteries”. I followed the instructions. Furthermore, I do not have the option of operating Power 1000 with 110 or 120 V. Power 1000 says “load”, I connect Power 1000 to the computer via USB and supply Power 1000 with power. I am logged into the software, but nothing happens. I cannot find any further instructions. Perhaps you can give me a hint.

You need DJI Assistant 2 (Power Series)

when I attempted to update my Power 1000 firmware there were 4 updates available, do you chose the latest one or must you do incremental updates?

No enciende solo hace un sonido pip pip

djiuser_rRxqwB2KCFjs Posted at 11-19 04:06
No enciende solo hace un sonido pip pip

Hi djiuser_rRxqwB2KCFjs,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. If the DJI Power series cannot be turned on, you can try the following troubleshooting steps:
Charge the product using AC power, a solar charger, or a car charging cable.

If issue still persist please send us video recording of the problem and DM us contact information, product serial number. This will allow us to investigate further and provide you with the most accurate solution based on the specific issue you're encountering. We are looking forward to your response for further assistance. Thank You

Ron McDavid Posted at 10-30 11:00
when I attempted to update my Power 1000 firmware there were 4 updates available, do you chose the latest one or must you do incremental updates?

Hi Ron McDavid,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. You can directly proceed to update the latest firmware. I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!

fansba8a38db Posted at 10-28 00:36
I have the Air3s and Air3s Batteries. I also have the power 1000 and the SDC cables for the Air3.

My Air3s batteries will not charge at all using the SDC cables for the Air 3 (even though they should) is there an update coming or an issue?

Hi fansba8a38db,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. For Mavic Air series there are 2 methods as below;
Method 1: Easily update using the DJI Fly app
Method 2: Use DJI Assistant 2 to address complex scenarios
You can refer to the steps to update your firmware here : Updating Your Drone Firmware

For Power 1000 try the steps below;
1. If the device is powered on, shut it down. If unable to shut down, press and hold for 5 seconds to force a shutdown.
2. To enter firmware update mode, press and hold the AC button while simultaneously holding the power button when the device is turned off.
3. Try to update the firmware via DJI Assistant 2.
Refer to the Firmware Update section in the user manual. Before the update, install DJI Assistant 2 (Power Series) on your computer.  
The user manual and DJI Assistant 2 download links are available at: https://www.dji.com/power-1000/downloads

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!