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Warranty in Australia
652 3 2024-4-25
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Fred F
lvl.4
Flight distance : 4676457 ft
Australia
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If I were to buy a Mini 4 Pro from other Australian sources, would I still get warranty in Australia?

For warranty, do I deal with DJI repair centre directly, or I  have to go through the supplier?

Which one of the following sources are selling DJI products that are qualified for Australia warranty?

Catch.com.au
J B Hi Fi
David JonesHarvey Norman

Please advise.




2024-4-25
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DJI Susan
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Hi, there. Can you provide the serial number? We will check this further for you. We can find JB Hi-Fi in retail stores. We wonder if this is the store you are looking for. You can also check the retail stores on the official website.https://www.dji.com/uk/where-to-buy/retail-stores
2024-4-25
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Fred F
lvl.4
Flight distance : 4676457 ft
Australia
Offline

DJI Susan Posted at 4-25 20:06
Hi, there. Can you provide the serial number? We will check this further for you. We can find JB Hi-Fi in retail stores. We wonder if this is the store you are looking for. You can also check the retail stores on the official website.https://www.dji.com/uk/where-to-buy/retail-stores

No, I have not bought it yet.

My question is, if I were to buy from one of the above, would the warranty be honoured in Australia.

All the stores I mentioned are big names, not backyard operations, but I just to want to clarify.

cheers
2024-4-25
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DJI Susan
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Fred F Posted at 4-25 20:22
No, I have not bought it yet.

My question is, if I were to buy from one of the above, would the warranty be honoured in Australia.

Hi there. According to DJI Aftersales Policy, DJI does not provide global warranty, customers can obtain warranty service only at a designated DJI repair center in the region where the customer purchased the product.
If you want to apply for a warranty, you can also apply directly through our official website link
2024-4-25
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