Hi,
Yesterday I spent the day filming with my R5 and Ronin RS3 Pro on a car rig. I controlled the R5 and Ronin via the app. Everything seemed fine with the camera controls (apurture, ISO, shutter) all working fine, and it looked like record start / stop was working too from what I could see on the app.  
At the end of the day I looked on the camera and not all the clips I had recorded were on the camera card. Out of 35 clips, only 11 appeared on the camera. I could download the low res clips from the app, so I can see what I am missing, but 60% of the time the Ronin was not triggering the camera.

Any ideas why this might be happening and how to fix? I had the camera connected by USBC to the RS3 Pro, and by HDMI to the Raveneye. Another USBC connected to the Raveneye for power, and to the focus motor.

Thank you
Chris

Hi,
Yesterday I spent the day filming with my R5 and Ronin RS3 Pro on a car rig. I controlled the R5 and Ronin via the app. Everything seemed fine with the camera controls (apurture, ISO, shutter) all working fine, and it looked like record start / stop was working too from what I could see on the app.  
At the end of the day I looked on the camera and not all the clips I had recorded were on the camera card. Out of 35 clips, only 11 appeared on the camera. I could download the low res clips from the app, so I can see what I am missing, but 60% of the time the Ronin was not triggering the camera.

Any ideas why this might be happening and how to fix? I had the camera connected by USBC to the RS3 Pro, and by HDMI to the Raveneye. Another USBC connected to the Raveneye for power, and to the focus motor.

Thank you
Chris