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Mini 4 Pro QuickShots and MasterShots supports only 30 or 60 fps
1424 24 5-9 12:42
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DJIGekko
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Germany
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I tried to check out MasterShots and QuickShots with the Mini 4 Pro.

Compared to common flight mode it is not possible to set all the same settings for video recording.
It is not possible to set frame rates other than 30 or 60 fps which is uncommon in Europe where 25 or 50 fps are common frame rates.

That's disappointing because the hardware can support the modes.
I hope this can be integrated with a firmware update.

Is there a chance that the function will be added later via a firmware update?

5-9 12:42
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DJI Gamora
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Hi, DJIGekko, Thank you for reaching out. The HLG and D-Log M color modes are supported only in video recording, MasterShots, and QuickShots of the Mini 4 Pro. We will forward your concern about the 25 or 50 fps to our related department. After the evaluation of the related department, significant suggestions or requests will be implemented via the firmware update, app update, etc. For any updates, please stay tuned to the latest news on our DJI official website at (www.dji.com) or by checking the Release Notes specific to your product. Thank you for your continued support.
5-9 18:31
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DJIGekko
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Hello DJI Gamora,

Theank you for the quick feedback.
I double checked the case.

Indeed the HLG mode is available for normal video, QuickShot and MasterShot mode. Obviously I mixed it up with the missing HLG feature on my Osmo Action 4. What a pity.

Nevertheless the frame rate issue is  still open and I would like to make a suggestion for improvement (feature request)

Current state:
- Normal Video Mode
4K: 24 fps, 25 fps, 30 fps, 48 fps, 50 fps, 60 fps

- QuickShots and MasterShots:
4K: 30 fps, 60 fps
The other frame rates are missing.

I do not see a hardware limitation, cause the other frame rate are availabe in the normal modes or even in waypoint mode.
Maybe there is only a bug in the firmeware configuration files.

Especially the 24 fps or 48 fps is maybe meaningful for cinema entusiasts and the 25 fps and 50 fps are meaningful for European customers who are used to work with these frame rates due to European TV distibution with 25 and/or 50 fps.

Thanks in advance for fixing the frame rate issue.
5-10 08:29
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EdwinDraaijer
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Netherlands
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DJIGekko Posted at 5-10 08:29
Hello DJI Gamora,

Theank you for the quick feedback.

Hi all,

I really love the  mini 4 pro!
But I also absolutely miss the feature to schoot Quikshots in 4k with a 25 or 50 framerate.

Keep up the good work, Edwin
7-24 05:46
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DJI Natalia
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EdwinDraaijer Posted at 7-24 05:46
Hi all,

I really love the  mini 4 pro!

Hi there, thank you for sharing us your genuine feedback and we truly appreciate your kind words. We will consider this as a suggestion and your valuable feedback will be promptly forwarded to the relevant team for a thorough evaluation. We would like to assure you that we are committed to providing the best user experience.

Thank you for your continued support.
7-25 00:34
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DJIGekko
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Germany
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Hello,

Any news on this topic. When will the bug be fixed?

Kind regards
Gekko
8-6 12:45
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Metabobo
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Germany
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DJI Gamora Posted at 5-9 18:31
Hi, DJIGekko, Thank you for reaching out. The HLG and D-Log M color modes are supported only in video recording, MasterShots, and QuickShots of the Mini 4 Pro. We will forward your concern about the 25 or 50 fps to our related department. After the evaluation of the related department, significant suggestions or requests will be implemented via the firmware update, app update, etc. For any updates, please stay tuned to the latest news on our DJI official website at (www.dji.com) or by checking the Release Notes specific to your product. Thank you for your continued support.

@DJI Gamora

You said "The HLG and D-Log M color modes are supported only in video recording, MasterShots and Quickshots..."

Unfortunately I can't get my mini pro 4 to record Master or Quickshots in D-Log which basically makes them useless for my work as a videographer. As soon as I start a Master- or Quickshot my drone switches to the over-sharpened and over-saturated standard profile.

How do I fix that?
8-28 07:38
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DJI Gamora
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Metabobo Posted at 8-28 07:38
@DJI Gamora

You said "The HLG and D-Log M color modes are supported only in video recording, MasterShots and Quickshots..."

Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. DJI Mini 4 Pro does not support the HLG and D-Log M color modes for night shots videos. The HLG and D-Log M color modes are supported only in video recording, MasterShots, and QuickShots.

To adjust the sharpness please enter the camera view in the app, go to Settings, Camera, and Style. DJI Mini 4 Pro Sharpness Range: -2 to +2 (-2, -1, 0, +1, +2)  / Noise Reduction Range: -2 to +1 (-2, -1, 0, +1)

I hope this information has helped to clarify your inquiries. If you have any other questions, kindly let us know. Thank You!
8-29 01:57
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DJI Gamora
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DJIGekko Posted at 8-6 12:45
Hello,

Any news on this topic. When will the bug be fixed?

Hi there,

Thank you for reaching out. At the moment there is no update regards to this issue. Stay tuned for the latest update on the official DJI website or DJI Forum. Thank you.
8-29 02:07
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Metabobo
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Germany
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DJI Gamora Posted at 8-29 01:57
Hi there,

Thank You for reaching out. We are truly sorry for the inconvenience you are experiencing. DJI Mini 4 Pro does not support the HLG and D-Log M color modes for night shots videos. The HLG and D-Log M color modes are supported only in video recording, MasterShots, and QuickShots.

Actually its not about night shots. Its about Master- and Quickshots.
If I use those features, it doesn't record in D-Log.

I set it to D-Log and if I record a regular video, it does work (records in D-Log), but as soon as I do a Quick- or Mastershot, it is not the flat color profile anymore.

How can I get Master- and Quickshots in D-Log?
8-29 03:08
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ErrkaPetti
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Sweden
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Metabobo Posted at 8-29 03:08
Actually its not about night shots. Its about Master- and Quickshots.
If I use those features, it doesn't record in D-Log.


I give it a try when the weather and wind got better here around Stockholm…
As has been too windy for droning a Mini 4 Pro to many days lately, but, I’ll will try if I can get D-Log-M in Quickshot @ Smartshot mode…
8-30 05:31
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Metabobo
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Germany
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ErrkaPetti Posted at 8-30 05:31
I give it a try when the weather and wind got better here around Stockholm…
As has been too windy for droning a Mini 4 Pro to many days lately, but, I’ll will try if I can get D-Log-M in Quickshot @ Smartshot mode…

I did it twice and it doesn't work. Even though they say it works. Which is an absolute bummer.
For my professional work the classic few maneuvers, like circle and dronie, are perfect. Its all I need as an establishing shot of a venue or something. Doing them manually as clean as the automated ones is actually pretty tricky and takes much longer. But the standard color profile way to vibrant for professional work, in my opinion.
9-2 06:10
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ErrkaPetti
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Metabobo Posted at 9-2 06:10
I did it twice and it doesn't work. Even though they say it works. Which is an absolute bummer.
For my professional work the classic few maneuvers, like circle and dronie, are perfect. Its all I need as an establishing shot of a venue or something. Doing them manually as clean as the automated ones is actually pretty tricky and takes much longer. But the standard color profile way to vibrant for professional work, in my opinion.

Hi again!

Excuse the waiting for testing ”your problem”…

But, yesterday I was able to test this (D-log M in Quickshots), and, it fails…

BUT, it was not any limitation in the hardware on Dji Mini 4 Pro, it was the limitation of writing speed to the memorycard in the drone!

Today I will upgrade my SD-card to a high speed card, around 250MB/s - thereafter I will give this another try…

Happy droning mate!
9-3 00:35
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Metabobo
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Germany
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ErrkaPetti Posted at 9-3 00:35
Hi again!

Excuse the waiting for testing ”your problem”…

Wow! Thanks you!

How did you find out it was the SD Card?
And how do you think I can record in D-Log M in normal video mode but not in QuickShots? The bitrate in QuickShots should not be higher.
Or do you think it just happend with your card and you couldn't record in D-Log in general?
9-3 05:19
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ErrkaPetti
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Metabobo Posted at 9-3 05:19
Wow! Thanks you!

How did you find out it was the SD Card?

Good morning from Sweden!

When I tried to record in D-log M in Quickshots, I immediately got an error message that said ”unsupported writing speed on memory card” - or, a similar message (doesn’t remember exactly)...

Went to a store yesterday and bought me a new faster and bigger SD-card (see pictures) - will try this out again this afternoon and return for a rapport on this…
The below pictures shows my old card (Samsung 256GB) and the new one (Sandisk 512GB).



9-4 00:25
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Metabobo
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I have that exact Sandsik card and never had that error message. Since I can record in D-Log in regular video mode, as mentioned, this is most likely not my issue.
As soon as I do QuickShots, it is not D-Log anymore, even though I set it to D-Log in the settings.
9-4 08:16
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ErrkaPetti
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Metabobo Posted at 9-4 08:16
I have that exact Sandsik card and never had that error message. Since I can record in D-Log in regular video mode, as mentioned, this is most likely not my issue.
As soon as I do QuickShots, it is not D-Log anymore, even though I set it to D-Log in the settings.


Good evening from Sweden!

Good news - I made an test this afternoon with my new SD memory card, and, now I can make Quickshots in 4K/60fps D-log M on my Mini 4 Pro!

See my screenshot.

Question - what controller do you have? RC2 or RC-N2?

I have both, but nowadays I prefer to use RC-N2 with an iPhone 13 Pro Max.

Can your problem be the setup you’re using and perhaps another software/firmware?

I works for me at least… Perhaps we can reveal the problem tomorrow?

9-4 10:21
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ErrkaPetti
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9-4 10:23
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fgange57
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ErrkaPetti Posted at 9-4 00:25
Good morning from Sweden!

When I tried to record in D-log M in Quickshots, I immediately got an error message that said ”unsupported writing speed on memory card” - or, a similar message (doesn’t remember exactly)...

I actually had a similar problem doing screen recording on the RC2 (but did not get any error messages, just lagging and that the screen froze - mostly I guess because I used Mic 2 connected that uses 32 bit - which uses more space). I also replaced the SD card with a Sandisk Extreme Pro and have had no problems since.  I actually use this type of card on all my video equipment.
9-4 10:31
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Metabobo
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Germany
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ErrkaPetti Posted at 9-4 10:21
Good evening from Sweden!

Good news - I made an test this afternoon with my new SD memory card, and, now I can make Quickshots in 4K/60fps D-log M on my Mini 4 Pro!

Im using the RC2 with all the latest firmware. Maybe I should reset everything and try again. Glad to see it is at least possible.
9-6 02:00
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ErrkaPetti
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Metabobo Posted at 9-6 02:00
Im using the RC2 with all the latest firmware. Maybe I should reset everything and try again. Glad to see it is at least possible.


As I wrote earlier, I've got both the RC-N2 and RC2 to my Mini 4 Pro setup - mostly to use brighter screen sunny days, but, it's easy to shift controller...

I can give it another try with my RC2 instead of the RC-N2 as I used when testing this...

I'll be back...
9-7 08:05
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ErrkaPetti
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Metabobo Posted at 9-6 02:00
Im using the RC2 with all the latest firmware. Maybe I should reset everything and try again. Glad to see it is at least possible.


Positive result - I could record/make Quickshots in 4K/60fps with D-log M color mode with my other controller, RC2 (Mini 4 Pro)…

So, something wrong with your software?
9-8 14:26
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Yaros1
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I don't understand what do you mean by "Uncommon in Europe"? The days of NTSC vs PAL are by far gone! Everyone uses 30 and 60 nowadays, except movies shot at 24/25 FPS, but for consumer use we stick to 30/60 FPS. I don't see what's the big problem, I mean, you can always export it in 25FPS in post if you prefer.

As far as I know, DJI drones never supported 25FPS quickshots.
9-8 14:36
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DJIGekko
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Yaros1 Posted at 9-8 14:36
I don't understand what do you mean by "Uncommon in Europe"? The days of NTSC vs PAL are by far gone! Everyone uses 30 and 60 nowadays, except movies shot at 24/25 FPS, but for consumer use we stick to 30/60 FPS. I don't see what's the big problem, I mean, you can always export it in 25FPS in post if you prefer.

As far as I know, DJI drones never supported 25FPS quickshots.

Dear Yaros1,

in general NTSC and PAL has nothing to do with frame rates, cause these are color coding technics of analog television signals. Nevertheless the terms are often mixed up with frame rates, cause NTSC and PAL are connected to American and European broadcast systems which define frame rates as well.
In Europe many broadcasters use 50 fps as the native production format. Furthermore 50 fps may be sufficient to acquire motion. 60 fps means 10 frames more content. But the bitrate is the same. As a consequence 60 frames have to be compressed  in the same bitstream. From general point of view only 50 frames means more picture quality, cause more bandwidth (bitrate) for each frame. Another point is the exposure time, which is longer at 50 fps, thus more integration time and possible better exposure.

Furthermore frame rate conversion e.g. 60 fps to 50 fps suffers from worse picture quality, despite any software claims to have the perfect conversion algorithm without any drawbacks. To be honest this is not possible from theoretical point of view.

My initial request was a remark that the drone does not support frame rates in several flight modes although the drone supports the rates in other modes. Thus the drone is capable to capture in e.g. 50 fps.

This thread is not a discussion about how meaningful it is to capture in 25, 30, 50 or 60 fps. The choice of the frame rate setting shall be a decission of the user.

This is a discussion about a limitation of the drone firmware.

Kind regards
Gekko
9-9 02:48
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Metabobo
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Even though I absolutely agree, that this thread is about the limitations of the firmware, I want to add one thing: I do record in 25 or 50 pretty much all the time, because in Europe the electricity has 50Hz and therefore many artificial light sources do flicker really bad, if you record in 30 or 60... With the rise of LEDs and unfortunately cheap / low quality drivers, this is is not as effective anymore though.
9-9 09:22
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