Please select Into the mobile phone version | Continue to access the computer ver.
Battery level low: Throttle output reduced
763 18 5-12 15:05
Uploading and Loding Picture ...(0/1)
o(^-^)o
djiuser_f75DD52E2DHq
lvl.2
  • >>>
United Kingdom
Offline

Screenshot 2024-05-11 055205.png


Hi guys, as the title says... at 45-50% in manual mode my avata 2 gives this warning and my power is reduced significantly, it struggles to do 30mph down from 60 after the warning. It's honestly so unnecessary and frustrating to have reduced power for literally no reason... Understandable if im 15-20% battery but half?!? i've got atleast 4 more minutes flying but now im handicapped while flying 20 metres away so end up just having to land and swap batteries...

My question is to anyone who can help please.. What parameters in dronehacks can disable this? This limitation makes no sense at all
5-12 15:05
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

Hi there. Thank you for reaching out and we do apologize for the trouble. We may need to forward this to our relevant team for further clarification. I appreciate your cooperation.
5-12 21:55
Use props
djiuser_f75DD52E2DHq
lvl.2
  • >>>
United Kingdom
Offline

DJI Paladin Posted at 5-12 21:55
Hi there. Thank you for reaching out and we do apologize for the trouble. We may need to forward this to our relevant team for further clarification. I appreciate your cooperation.

Ok thankyou, hopefully something comes back because this restriction seems so random and frustrating
5-13 04:49
Use props
A J
Captain
Flight distance : 15283773 ft
  • >>>
United Kingdom
Offline

I get this restriction in manual too but not until I'm around 30% battery. Does this happen with all of your batteries and all the time you fly i.e. irrespective of wind speeds?
5-13 05:09
Use props
djiuser_f75DD52E2DHq
lvl.2
  • >>>
United Kingdom
Offline

A J Posted at 5-13 05:09
I get this restriction in manual too but not until I'm around 30% battery. Does this happen with all of your batteries and all the time you fly i.e. irrespective of wind speeds?

Sadly yes :/ i have 4 batteries all doing it around 45-50% and one is a week old
5-13 06:04
Use props
A J
Captain
Flight distance : 15283773 ft
  • >>>
United Kingdom
Offline

djiuser_f75DD52E2DHq Posted at 5-13 06:04
Sadly yes :/ i have 4 batteries all doing it around 45-50% and one is a week old

Very strange. With all the batteries dong it you may have an issue with the drone. Try refreshing the firmware on DJI assistant 2 for consumer drones and see if that makes any difference.
5-13 06:44
Use props
fichek
Core User of DJI
Flight distance : 1255715 ft
  • >>>
Croatia
Offline

Why not just get a 5" or bigger FPV drone if you just wanna fly fast? This is a cinewhoop, you're not supposed to be using all the power all the time. It's also possible the warning appears sooner than 30% if you push it too hard since batteries will heat up when you push them.
5-13 09:51
Use props
OldGuy2024
lvl.4
Flight distance : 632428 ft
United States
Offline

Throttle cut to prevent major voltage sag into the kill the battery zone?  Better to fly slower and land with a healthy battery v. replacement time or worse.  One of the "wish list" items is real time voltage of the lowest cell during flight. The other two drone I fly (only ones purchased since 2014) display the voltage.  Cheap one is a $139usd mini.  

5-13 17:46
Use props
djiuser_f75DD52E2DHq
lvl.2
  • >>>
United Kingdom
Offline

fichek Posted at 5-13 09:51
Why not just get a 5" or bigger FPV drone if you just wanna fly fast? This is a cinewhoop, you're not supposed to be using all the power all the time. It's also possible the warning appears sooner than 30% if you push it too hard since batteries will heat up when you push them.

That's the thing, i have a large drone collection for all kinds but i'm not freestyling or pushing it hard. I'm simply flying and losing 70% of the drones power once i hit 50% battery.
5-14 15:16
Use props
djiuser_f75DD52E2DHq
lvl.2
  • >>>
United Kingdom
Offline

OldGuy2024 Posted at 5-13 17:46
Throttle cut to prevent major voltage sag into the kill the battery zone?  Better to fly slower and land with a healthy battery v. replacement time or worse.  One of the "wish list" items is real time voltage of the lowest cell during flight. The other two drone I fly (only ones purchased since 2014) display the voltage.  Cheap one is a $139usd mini.

That makes sense about the preventing major voltage sag but i'm not punching it or freestyling, i could be flying 30mph in manual and as soon as i hit 50% it penalizes me straight away
5-14 15:18
Use props
fichek
Core User of DJI
Flight distance : 1255715 ft
  • >>>
Croatia
Offline

djiuser_f75DD52E2DHq Posted at 5-14 15:16
That's the thing, i have a large drone collection for all kinds but i'm not freestyling or pushing it hard. I'm simply flying and losing 70% of the drones power once i hit 50% battery.

That's definitely weird, I'd estimate it loses 30%, maaaybe 40% of power after it reaches 30% of battery. Have you tried contacting DJI support and providing them with logs?
5-14 15:19
Use props
djiuser_f75DD52E2DHq
lvl.2
  • >>>
United Kingdom
Offline

fichek Posted at 5-14 15:19
That's definitely weird, I'd estimate it loses 30%, maaaybe 40% of power after it reaches 30% of battery. Have you tried contacting DJI support and providing them with logs?

I think that's my next step, just thought i'd reach out to see if this is abnormal or not, thanks for the help
5-14 15:20
Use props
Minime0815
lvl.4
Flight distance : 1996804 ft
Germany
Offline

it's the same with the avata 1 in manual - around 50 %. i think i have a flight time around 7-10 minutes from 100 to 50 %.
5-14 21:49
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

djiuser_f75DD52E2DHq Posted at 5-13 04:49
Ok thankyou, hopefully something comes back because this restriction seems so random and frustrating

Thank you for patiently waiting. This is normal. In Manual mode, more power is required. When you push the throttle stick to fly the aircraft at a high speed, overheat protection is triggered to restrict power. The lower the battery level, the lower the maximum output power. As such, a warning stating “Low Battery Level” is displayed. In Normal/Sport mode, the power required is low and generally does not trigger the upper power limit. As such, the prompt does not appear when the aircraft is switched to Normal/Sport mode. We recommend switching to N/S mode to check if that prompt will disappear. Thank you for your understanding.
5-16 20:12
Use props
player_87
lvl.2
Flight distance : 777917 ft
Ireland
Offline

DJI Paladin Posted at 5-16 20:12
Thank you for patiently waiting. This is normal. In Manual mode, more power is required. When you push the throttle stick to fly the aircraft at a high speed, overheat protection is triggered to restrict power. The lower the battery level, the lower the maximum output power. As such, a warning stating “Low Battery Level” is displayed. In Normal/Sport mode, the power required is low and generally does not trigger the upper power limit. As such, the prompt does not appear when the aircraft is switched to Normal/Sport mode. We recommend switching to N/S mode to check if that prompt will disappear. Thank you for your understanding.

I don't think that power reduction at 50% is normal... it's definitely weird considering that batteries are new. Of course those values will differ from user to user but I've pushed my avata 2 twice to the absolute maximum - 90km/h for the most of the flight and throttle output was reduced at 25%-30%. Batteries lasted 5 min during those flights   During normal flight - fast and slow speed my throttle output was reduced at under 20% of the battery.

Maybe your drone is overheating ? I would't take a word that this is normal and I would contact DJI support to check log files or meet up with someone local who also own avata2 and see how his drone behaved under the same conditions.

Keep digging, avata2 is a new product and it's definitely not free from issues. Good luck!
5-17 00:49
Use props
DJI Paladin
Administrator
Flight distance : 318 ft

Offline

player_87 Posted at 5-17 00:49
I don't think that power reduction at 50% is normal... it's definitely weird considering that batteries are new. Of course those values will differ from user to user but I've pushed my avata 2 twice to the absolute maximum - 90km/h for the most of the flight and throttle output was reduced at 25%-30%. Batteries lasted 5 min during those flights   During normal flight - fast and slow speed my throttle output was reduced at under 20% of the battery.

Maybe your drone is overheating ? I would't take a word that this is normal and I would contact DJI support to check log files or meet up with someone local who also own avata2 and see how his drone behaved under the same conditions.

Thank you for your feedback. We will surely gather this concern of yours and forward it to our relevant team for attention. We appreciate your valued support.
5-18 02:51
Use props
Stray-Monkey
lvl.1
Flight distance : 17756 ft
Australia
Offline

I recently had this occur to me as well when the battery was at 55% in manual mode. Then it would randomly disappear and reappear during the course of the same pack. Not pushing it either. I think there is a legitimate issue in the firmware but I believe DJI are either in denial, still trying figure out what is causing it or don't know how to fix it. My Avata 2 is only a month old with only about 10-12 packs flown. This is NOT normal nor should we accept it to be
6-25 03:28
Use props
DJI Natalia
Administrator
Offline

Stray-Monkey Posted at 6-25 03:28
I recently had this occur to me as well when the battery was at 55% in manual mode. Then it would randomly disappear and reappear during the course of the same pack. Not pushing it either. I think there is a legitimate issue in the firmware but I believe DJI are either in denial, still trying figure out what is causing it or don't know how to fix it. My Avata 2 is only a month old with only about 10-12 packs flown. This is NOT normal nor should we accept it to be

Hi there, thank you for reaching out. Kindly try to insert the battery into the aircraft, power it on until it automatically shuts down due to complete discharge. Then, change it fully .

If the issue still persists, please be advised to export the aircraft's LOG files and share to us for further investigation.

Keep us posted and thank you for your support!
6-26 19:06
Use props
Sean-bumble-bee
Core User of DJI
Flight distance : 15997 ft
  • >>>
United Kingdom
Offline

I'm puzzled that no one has suggested posting the flight logs so that what is going on can be seen .... in detail.
6-27 10:29
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules