Please select Into the mobile phone version | Continue to access the computer ver.
DJI Mic 2 Won't Update Firmware
1150 4 2024-5-18
Uploading and Loding Picture ...(0/1)
o(^-^)o
TechSportsLove
lvl.4
United States
Offline

Greetings!

I'm having trouble updating one of my Mic 2 transmitters to the latest firmware. I've followed the instructions on the update process, but what happens is the LED will turn red, followed by a quick green, unlike the red/green sequence that is expected. No matter what I've done, from formatting the transmitter, doing the firmware update process several times, and ensuring the zip is placed on the root of the folder, nothing has worked. My other transmitter did not experience any of these problems. I've tried the update process on my MacBook Air and iMac (both M1 variants).

Any help would be greatly appreciated.



Chao,
2024-5-18
Use props
DJI Gamora
Administrator
Offline

Hi, TechSportsLove. Thank you for reaching out. Let me forward this to our relevant team for further checking. I'll get back to you once I receive an update.
2024-5-19
Use props
DJI Gamora
Administrator
Offline

Hi there. Our relevant team would like to request the Serial Number of the device and a video showing the issue for them to further check.
2024-5-19
Use props
TechSportsLove
lvl.4
United States
Offline

Thank you for your swift response! Everything requested has been sent for review. Again, thank you!
2024-5-19
Use props
TechSportsLove
lvl.4
United States
Offline

Hi, DjI Gamora,

I'm not sure if it's on my end, but I haven't received any private message updates since I provided the correct serial number. Is there anything I'm missing or need to do? I'd like to resolve his issue ASAP because I have an upcoming recording I will do that will require both mics. I appreciate all the help you have provided.

Thanks!
2024-6-10
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules