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DJI Assistant 2 application
309 5 5-20 15:46
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Dan.Kearney
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United States
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Is the DJI Assistant 2 application supposed to work with the Mini 4K.

My computer recognizes when I connect the powered on drone to the computer, but the Assitant application doesn't do anything.

It just sits there and appears to be waiting for the drone to connect.

Any ideas?

Cheers
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5-20 15:46
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DJI Thor
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Flight distance : 13602 ft
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Hi there, yes, you can use the DJI Assistant 2 with the DJI Mini 4K. For your situation, may I know have you tried to switch another cable or PC device and see if it could help?
5-20 17:32
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Dirty Bird
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Flight distance : 41442379 ft
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The Assistant is often temperamental about detecting an attached device.  Assuming you are using a known good cable, try different combinations like connect device > run assistant, run assistant > connect device, or run assistant > connect device > power on device.  
5-20 18:35
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Dan.Kearney
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United States
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Dirty Bird Posted at 5-20 18:35
The Assistant is often temperamental about detecting an attached device.  Assuming you are using a known good cable, try different combinations like connect device > run assistant, run assistant > connect device, or run assistant > connect device > power on device.

You were right on target.

Seems I need to start drone, attach cable to PC, then launch the DJI Assistant.

Cheers
5-22 15:44
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Dirty Bird
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Dan.Kearney Posted at 5-22 15:44
You were right on target.

Seems I need to start drone, attach cable to PC, then launch the DJI Assistant.

Glad that fixed it for you.  That Assistant 2 program can be a real PITA sometimes.  That's why I generally try to update with Fly whenever possible.
5-22 19:04
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fans4f939e90
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Dirty Bird Posted at 5-22 19:04
Glad that fixed it for you.  That Assistant 2 program can be a real PITA sometimes.  That's why I generally try to update with Fly whenever possible.

I agree : Assistant 2 can be a PITA.

I have installed it on my 2012 Mac Mini with Mac Os Catalina because the firmware update did not work with DJI Fly for my Mini 4 Pro.

I was able to successfully update, but after that my Mac always crashed when booting. Precisely, it was not able to finish bootingt anymore.

It seems that the extension HoRNDIS.keyxt was responsible.
5-25 05:56
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