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Weak signal?
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Ryohei56
lvl.1
United Kingdom
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  • Hi. I'm still running my trusty old Phantom 3 Advanced, and up till now it has performed perfectly. However, the original controller no longer charges much beyond minimum, so I sourced a pre-owned replacement. I have updated the firmware so that the 'new' controller and the drone are singing from the same hymn sheet, but I keep getting these weird messages on the DJI Go app. On the camera screen, a flashing red bar highlights the words 'Remote Controller signal weak'. If I tap the flashing red bar, I am taken to the Aircraft Status page, where under Radio Channel Quality, the word 'Poor' appears - and below this there is a further message next to a lightbulb icon, stating 'Strong interference. Fly with caution'. The drone, however, will not fly as it cannot connect to the controller. I am at my wits' end now. Any ideas what else I could try?

Incidentally, the drone responds perfectly to the original controller, even if the controller won't charge beyond the bare minimum and therefore is practically useless. I did thnik about swapping the battery from the replacement controller into the original one, but I am bnot sure I have the necessary skills to do this.


2024-5-26
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DJI Paladin
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Flight distance : 318 ft

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Hi there. As electronic products are affected by technological developments and changes in usage requirements, each generation of products has a fixed life cycle. In order to continuously provide you with premium product and service experiences, DJI regularly optimizes resource allocations to promote the development and application of new products and technologies. Therefore, we have decided to stop providing support services for the Phantom 3 Series and its accessories starting on January 5, 2023. We're sorry that the services for this product have been suspended currently and relevant technical support and after-sales repair services cannot be provided. Thank you for your understanding.
2024-5-26
Use props
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