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FPV RC 3 issue
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4266 53 2024-6-1
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Cosminacho FPV
lvl.1
Romania
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I cannot believe how many of us have this exact same issue. I think DJI needs to do a recall on this issue since it is quite big. I first discovered this on my Avata 2, I was flying in manual and the drone threw a weird flashing yaw, at first I thought it was the drone since I just got a new one from care refresh. Tonight I installed liftoff and I noticed that my drone is jittery even in the game and I cannot do a smooth fly and it kept throwing me weird yaw glitches. Further on, I tried the calibrate feature in liftoff and I saw sudden flashy yaws when using the throttle input. DJI, please do not let us down and come with a patch ASAP.

https://youtube.com/shorts/RQK_tuL3uo8?si=-Q0_oq0XNXJF9VHP - I also attached a video proof here @DJI Natalia

1-24 16:37
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djiuser_sd96pP7UL86E
lvl.1
Flight distance : 1023192 ft
Canada
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Polcsi Posted at 2024-6-3 01:30
Thx Natalia!
I only have an MC3 controller other than RC3, which works perfectly, but I don't think that's relevant in this case.
Unfortunately I don't have the possibility to test with another controller.
I have the same issue with my FC3 left throttle stick gives wrong signals when passing fron the center..
Screenshot_2025-02-12-20-39-16-758_com.miui.mediaviewer.jpg
Screenshot_2025-02-12-20-39-09-617_com.miui.mediaviewer.jpg
2-12 17:36
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Polcsi
lvl.3
Flight distance : 2038369 ft
Hungary
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djiuser_sd96pP7UL86E Posted at 2-12 17:36
I have the same issue with my FC3 left throttle stick gives wrong signals when passing fron the center..[Image]

Hi! Send back to DJI support or fix it as i wrote earlier.
2-12 22:13
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DJI Gamora
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djiuser_sd96pP7UL86E Posted at 2-12 17:36
I have the same issue with my FC3 left throttle stick gives wrong signals when passing fron the center..

Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. Before we proceed, could you please share your current country/region ? This information will help us provide you with the most accurate assistance. Looking forward to your reply. Thanks.
2-12 22:20
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djiuser_sd96pP7UL86E
lvl.1
Flight distance : 1023192 ft
Canada
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DJI Gamora Posted at 2-12 22:20
Hi there, thank you for bringing this to our attention and we sincerely apologize for any inconvenience you may have experienced. Before we proceed, could you please share your current country/region ? This information will help us provide you with the most accurate assistance. Looking forward to your reply. Thanks.
Hello Gamora, today I chat with DJI agent and submit a repair.. I bought the product in Turkey Official DJI website , now I am located in Canada/Ontario, however DJI agent told me my FPV Controller 3 warranty in Mainland China.. but I have to pay for all the mail and customs, so I asked to send it somewhere near to me in Canada for free but unfortunately it looks like I will be charged for the repair... Tomorrow I will mail it and update here for others... It is so upsetting, this is not a cheap controller and this is why I chose DJI ...
https://youtu.be/orZH8AN-cwg?si=lk8bxfY7fPrqig93
https://youtu.be/pIdFzSpzJ6U?si=nMZ_QD2tuDr0RzaA
2-13 19:07
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DJI Gamora
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djiuser_sd96pP7UL86E Posted at 2-13 19:07
Hello Gamora, today I chat with DJI agent and submit a repair.. I bought the product in Turkey Official DJI website , now I am located in Canada/Ontario, however DJI agent told me my FPV Controller 3 warranty in Mainland China.. but I have to pay for all the mail and customs, so I asked to send it somewhere near to me in Canada for free but unfortunately it looks like I will be charged for the repair... Tomorrow I will mail it and update here for others... It is so upsetting, this is not a cheap controller and this is why I chose DJI ...
https://youtu.be/orZH8AN-cwg?si=lk8bxfY7fPrqig93
https://youtu.be/pIdFzSpzJ6U?si=nMZ_QD2tuDr0RzaA

Hi there, we truly apologize for the inconvenience caused. Please rest assured that we will register your feedback and pass it on to the relevant departments for evaluation. Meanwhile, you may click on this link and check on your nearest Authorized Service Center (ASC), you may contact them to check first. https://www.dji.com/service/repair/centers?backup_page=index
2-13 20:43
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djiuser_sd96pP7UL86E
lvl.1
Flight distance : 1023192 ft
Canada
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Polcsi Posted at 2-12 22:13
Hi! Send back to DJI support or fix it as i wrote earlier.

Hello sir!  I did send it back to DJI Canada  however I bought this product back in Turkey DJI Official and now DJI say this product's warranty is in Mainland China.. so if they repair it in Canada DJI will charge me for the cost, also if I send it back to China they will repair under warranty ( ofcourse we are talking about a factory defect, not a user fault ) buyt this time they want me to pay the mail and any customs... Probably tomorrow my controller will arrive to the Canada DJI and we'll see.. I will update here.. Thank you very much.
2-17 16:56
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djiuser_sd96pP7UL86E
lvl.1
Flight distance : 1023192 ft
Canada
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djiuser_sd96pP7UL86E Posted at 2-17 16:56
Hello sir!  I did send it back to DJI Canada  however I bought this product back in Turkey DJI Official and now DJI say this product's warranty is in Mainland China.. so if they repair it in Canada DJI will charge me for the cost, also if I send it back to China they will repair under warranty ( ofcourse we are talking about a factory defect, not a user fault ) buyt this time they want me to pay the mail and any customs... Probably tomorrow my controller will arrive to the Canada DJI and we'll see.. I will update here.. Thank you very much.

This is what I get... Very disappointed...
Screenshot_2025-02-19-21-36-59-796_com.google.android.gm.jpg
2-19 18:40
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OldGuy2024
Second Officer
Flight distance : 632428 ft
United States
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At $89 plus shipping fees.  Might as well repair it yourself or purchase a new unit and use the original one for parts.  Only source for new gimbals I can find is a place called cloudcitydrones.  They claim OEM parts. The kicker. Their price is $49/gimbal.  No stick included.  eBay prices were no less for used gimbals.

IIRC, here or somewhere else.  Someone noted one the magnets on his/her gimbal was either installed improperly or jarred off the holder.  Might be the only thing needing repair. No Canada warranty.  So opening and checking will not void anything.  Guessing the most difficult step in repair will be opening the case.  Gimbal looks to be held in place by 4 bolts. No soldering required. Wires have a connector. Images


2-20 08:25
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Miratopa
lvl.1
Flight distance : 1023192 ft
Canada
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DJI changed my controller with a new one and tested before handling it to me. New FPV Controller 3 is perfectly working. Thank you DJI.
3-4 14:26
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DJI Gamora
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Miratopa Posted at 3-4 14:26
DJI changed my controller with a new one and tested before handling it to me. New FPV Controller 3 is perfectly working. Thank you DJI.

Hi there, thank you for taking the time to share your feedback on our service. Your input is invaluable in helping us enhance our customer relationships and improve our customer service for DJI users like you. We're thrilled to have the opportunity to serve you. Thank you for choosing DJI - we're committed to delivering the best experience possible for our customers.
3-4 19:46
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Miratopa
lvl.1
Flight distance : 1023192 ft
Canada
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djiuser_sd96pP7UL86E Posted at 2-19 18:40
This is what I get... Very disappointed...[Image]

DJI agents cared and stayed in touch in every step beginning from my submit until my problem completely solved. That was thrilling.

#  throttle stick ,yaw input error

After I payed for the repair, as a procedure they sent me a brand new unit ( in most cases they change the unit) and they tested it before send it to me. DJI didn't let me down. I am completely satisfied!
Thank you DJI ( everyone back there)
3-6 20:20
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Miratopa
lvl.1
Flight distance : 1023192 ft
Canada
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DJI Gamora Posted at 3-4 19:46
Hi there, thank you for taking the time to share your feedback on our service. Your input is invaluable in helping us enhance our customer relationships and improve our customer service for DJI users like you. We're thrilled to have the opportunity to serve you. Thank you for choosing DJI - we're committed to delivering the best experience possible for our customers.

Thank you Gamora!
3-6 20:22
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DJI Gamora
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You're welcome. Should you have any questions, feel free to contact us.
3-6 21:55
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