Hi!

I have a problem with the left stick.
I first noticed it in the Liftoff controller setup, then validated it with the controller calibration.
I have the throttle and yaw set to the left stick.
Moving the stick down from the center, it gives a 100% false signal to the left at 94% position. When tested in normal mode the drone does start to turn left (yaw).
In Manual mode it is not disturbing yet, because in that position the drone is barely getting any throttle. I say this without being an experienced FPV pilot. I suppose though, in flight, a full throttle cut-off while passing through this position can have minimal effect on flight and cause problems in more precise manoeuvres.
I tried to enter a request for the controller on the repair request page, but neither the products nor the serial number was accepted by the system.

If I recall correctly before I updated to the latest firmware for the drone and goggles (RC3 was active during the update), I had no such problem in the simulator either. This is just an observation, I know RC3 is not updated now.

Is it possible to do a factory reset on RC3?

Try doing gimbal calibration from the goggle menu under settings - control - remote controller. If that doesn't help, start a repair request for your Avata 2 and only send the controller in.

Thx, but I started the troubleshooting by recalibrating, but it didn't fix it.

One more question:
Is it possible to adjust the throttle so that the engine speed starts to rise more dynamically from a lower position?
I am uncomfortable that above the midpoint position there will only be enough power to climb as well as hover. Does adjusting the Yaw expo have any effect on this?

Hi there,
thank you for reaching out and we apologize for the unpleasant experience.

Just to confirm, have you tested with another controller? To see if the outcome is different.

Should you have any other questions, kindly message us. Thank you!

DJI Natalia Posted at 6-3 01:11
Hi there,
thank you for reaching out and we apologize for the unpleasant experience.

Thx Natalia!
I only have an MC3 controller other than RC3, which works perfectly, but I don't think that's relevant in this case.
Unfortunately I don't have the possibility to test with another controller.
I understand that the new RC3 controller sends the signal to the drone via goggles 3. As I wrote earlier, the RC 3 calibration through the glasses shows a false signal. However, the same error occurs when RC3 is connected directly to a PC, when the glasses are not involved in the communication.

Polcsi Posted at 6-3 01:30
Thx Natalia!
I only have an MC3 controller other than RC3, which works perfectly, but I don't think that's relevant in this case.
Unfortunately I don't have the possibility to test with another controller.

Hi there,

If the issue persists, please submit a repair request and send your rc back to DJI for further inspection here: (https://www.dji.com/support).

Should you have any other questions, kindly message us. Thank you!

DJI Natalia Posted at 6-3 03:39
Hi there,

If the issue persists, please submit a repair request and send your rc back to DJI for further inspection here: (https://www.dji.com/support).

Ok, but I can't find RC3 product on the repair request page. Should I select the Avata 2, as fichek suggested earlier, and just return the controller?
Do I have to pay the shipping costs if the product is under warranty?

Polcsi Posted at 6-3 07:49
Ok, but I can't find RC3 product on the repair request page. Should I select the Avata 2, as fichek suggested earlier, and just return the controller?
Do I have to pay the shipping costs if the product is under warranty?

Hi. As for your inquiry, you may proceed to create repair case via serial number for the controller. Since the issue is coming from controller, just send the controller for diagnosis and repair. Pertaining to the shipping fee, you do not need to pay shipping fees normally, but for international shipment, DJI does not cover international shipping and customs clearance fees. I hope this helps. Thank you and have a good day !

DJI Natalia Posted at 6-3 11:56
Hi. As for your inquiry, you may proceed to create repair case via serial number for the controller. Since the issue is coming from controller, just send the controller for diagnosis and repair. Pertaining to the shipping fee, you do not need to pay shipping fees normally, but for international shipment, DJI does not cover international shipping and customs clearance fees. I hope this helps. Thank you and have a good day !

My problem is that I have tried entering the serial number in the product selector on the repair request page, but the page won't accept it, even though I enter the QR code number. Maybe I should write it in the error description if I choose the Avata 2 product?

Try doing gimbal calibration from the goggle menu

Polcsi Posted at 6-3 13:32
My problem is that I have tried entering the serial number in the product selector on the repair request page, but the page won't accept it, even though I enter the QR code number. Maybe I should write it in the error description if I choose the Avata 2 product?

Hi there, thanks for reaching out. Could you please let me know if you encountered any issues when trying to submit the repair case on the website? If so, could you please share a video or picture showing the problem you encountered? That would help me look into it further and assist you in successfully submitting the request.

Thank you for your patience and for reaching out. I'm happy to help you get this resolved.

DJI Natalia Posted at 6-3 19:29
Hi there, thanks for reaching out. Could you please let me know if you encountered any issues when trying to submit the repair case on the website? If so, could you please share a video or picture showing the problem you encountered? That would help me look into it further and assist you in successfully submitting the request.

Thank you for your patience and for reaching out. I'm happy to help you get this resolved.

Even if I type in the serial number, which I copied from the QR code, it won't accept it.

https://drive.google.com/file/d/12equJEqqsradqr7MYkaEvg0O5isQmI8d/view?usp=drivesdk

Polcsi Posted at 6-3 23:47
Even if I type in the serial number, which I copied from the QR code, it won't accept it.

https://drive.google.com/file/d/12equJEqqsradqr7MYkaEvg0O5isQmI8d/view?usp=drivesdk

Hi there, thank you for the picture attached above. Since you're unable to submit the case by adding the remote controller's serial number, I would suggest trying to add your drone's serial number instead and then submitting the repair case.

If you're able to provide the drone's serial number, our team can use that information to look into the issue you're experiencing and work towards a resolution. Please feel free to go ahead and submit the case using the drone's serial number, and I'll make sure our team reviews it promptly.

Let me know if you have any other questions! I'm here to help get this repair request processed as smoothly as possible.

i have the same exact issue on my barely 1 week old controller. DJI please fix this via software update. (for owners in country with no dji service centers))

I have a issue thats very similar with my FPV remote 3.. I notice it on the sim and while flying my avata 2. I also started to notice it after the latest firmware update.. DJI please fix this issue with a future update

I bought the fpv RC 3 without a drone to practive on the simulator. Lately the right stick jerks left whenever i pitch up. It lasts for less than a second but it's enough the make the controller unusable. I've read the previous posts that say they couldn't submit the repair case without a drone. Please advise.

djiuser_CXaXvqezUcOd Posted at 7-18 07:21
I bought the fpv RC 3 without a drone to practive on the simulator. Lately the right stick jerks left whenever i pitch up. It lasts for less than a second but it's enough the make the controller unusable. I've read the previous posts that say they couldn't submit the repair case without a drone. Please advise.

Since I bought the RC3 with the drone, DJI support suggested that I should mark the drone for repair and return only the controller. Repaired in 1 week. I think you should ask support how you can return the RC3 in such a case (purchase without drone).

Brian Saner Posted at 7-12 18:04
I have a issue thats very similar with my FPV remote 3.. I notice it on the sim and while flying my avata 2. I also started to notice it after the latest firmware update.. DJI please fix this issue with a future update

Bonjour,
J'ai exactement le même problème. hier, j'ai installé le detnier firmware sur mon avata 2 et depuis, j'ai ma  dji fpv rc 3 qui a un problème. Le stick de droite, dès que je le pousse vers le bas, il a tendance a aller vers la droite. Cela désequilibre le drone avata 2 et le faut chuter.
Heureusement que je ne l'ai testé que sur simulateur sinon en réel le drone pourrait chuter et se casser.
Pouvez vous m'aider ?

J'ai exactement le même problème. Hier j'ai installé le firmware de l avata 2 et depuis, ma dji fpv rc 3 a ce problème :
Lorsque je pousse le stick droit vers le bas, il bouge brusquement vers la droite . Ça déséquilibre le drone et le fait chuter. Heureusement que cela se passait sur simulateur car dans la vie le drone pourrait être endommagé.
Pouvez vous m'aider ?
Merci !

I have same problem  with left stick after 3 weeks of real and simulator flights. Tried to calibrate, downgrade and update firmware but is not work correctly. At 10-20% throttle I get full left yaw.

מיכאל אורלוב Posted at 8-8 15:06
I have same problem  with left stick after 3 weeks of real and simulator flights. Tried to calibrate, downgrade and update firmware but is not work correctly. At 10-20% throttle I get full left yaw.

Then I returned just the RC3 which DJI replaced with a new one. However, after 2 months of average use, I noticed that even on this left stick, if I pull it down from the top, it throws a false left yaw again, but only up to about 15%. This is not yet a problem in flight. The interesting thing is that when I move the stick up from the bottom, the false left yaw command does not appear. Some kind of construction problem, or they could have gotten the wrong faulty potmeter series.

These don't have pots. They have magnets as they incorporate hall sensors.
Try this if you dare. Open the RC3 and look for the hall sensors... Sometimes I have found the magnet get loose and while in movement, they tend to slide their position. Push them hard to its original seat


The whole idea being, the magnets inside dislocate from their original position a bit because of not fixed properly or a loose mount. Try to push them back into their original place and it should solve the abnormal inputs on the sticks.

SaurabhSrivastava Posted at 8-10 11:08
These don't have pots. They have magnets as they incorporate hall sensors.
Try this if you dare. Open the RC3 and look for the hall sensors... Sometimes I have found the magnet get loose and while in movement, they tend to slide their position. Push them hard to its original seat

Thanks for the advice! I will definitely not try this until there is an official warranty for RC3.

RC3 only has screws to hold the body of the remote. Once you remove those screws, you will have to pry open the case with a plastic spudger. If done correctly, it won't leave any marks or an indication that it was opened for inspection. There are no warranty stickers or labels on the RC3 which you may break during disassembly.
There are many online videos on YouTube on how to properly do that. However, you need to be careful and with some experience. Better get it done from a mobile repair shop IF YOU MAY PLEASE.

Today i found my RC3 with similar issue. But in my case i am having 100% yaw right side when stick is all the way down And sadly we don't have DJI service in india !