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Mimo App for Pocket 3 on Samsung Galaxy S8 not working
324 4 6-3 07:39
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Anton333
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Germany
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Hello!

The Android Version on my S8 is 8.0.
I want to connect to my Pocket 3.

I have enough Memory (50 GB) and enough RAM (1,7 GB), no Antivir installed. Also the android-rights are set for installing APKs from foreign sources.

Installed MIMO (from official Site) -  MIMO says: 'An error occurred while parsing the package'.

So I installed the older Version (for Android below 8.0) - success.
But when I tried to connect to my Pocket 3 - 'This app version is too low' - the newer APK ist downloaded and the same starts from beginning ...

On the official Mimo website (https://www.dji.com/de/mimo/fr) the App ist compatible with Samsung Galaxy S8.

Where is my fault?
Or ist the Galaxy S8 not running MIMO with Pocket 3?

Thanx for your Help,
Anton







6-3 07:39
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Anton333
lvl.1

Germany
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Sorry for bothering.

But I solved it.

My S8 was new and after a few software updates android 9 is now installed and MIMO is finally working. Puh ...
6-3 12:14
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DJI Natalia
Administrator
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Anton333 Posted at 6-3 12:14
Sorry for bothering.

But I solved it.

Hi there,
thank you for reaching out.

Glad that it worked out for you. Should there be any concerns, don't hesitate to reach us.

Thank you!
6-3 20:44
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4:2:2
lvl.1
Flight distance : 45538 ft
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Bosnia and Herzegovina
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I am trying to report a problem with MIMO and my Pocket 3, but to be able to post I have to collect points or something, what kind of circus is this?!?!
Is there a normal support site where I can get help?
7-30 11:37
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DJI Diana
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Flight distance : 2408 ft

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4:2:2 Posted at 7-30 11:37
I am trying to report a problem with MIMO and my Pocket 3, but to be able to post I have to collect points or something, what kind of circus is this?!?!
Is there a normal support site where I can get help?

Hi there,
thank you for reaching out.

Please provide us with the complete details of the problem you encountered with your DJI product. We will offer a precise resolution once we have reviewed the information. You can be confident that we are dedicated to delivering an exceptional experience for our users. Additionally, you can contact our support team for assistance as well. You can contact them through this link: https://www.dji.com/global/support

Should you have any further questions, kindly message us here for assistance. Thank you.
7-31 23:45
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