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FLY SPOTS NOT WORKING!!!
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Phatdad
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Hi There All,

Is anyone else having issues creating new ‘Fly Spots’.  The post button is staying grey and photo’s are not uploading?   I tried the old trick of uninstalling the fly app and reinstalling but to no prevail
6-4 00:48
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DJI Mindy
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Hi there, could you please provide us with a screenshot showing the issue and send us the photos you want to upload for further checking?
6-4 01:12
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Phatdad
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DJI Mindy Posted at 6-4 01:12
Hi there, could you please provide us with a screenshot showing the issue and send us the photos you want to upload for further checking?

Hi Mindy, I’ll try now and show my finding
6-4 02:54
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Phatdad
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DJI Mindy Posted at 6-4 01:12
Hi there, could you please provide us with a screenshot showing the issue and send us the photos you want to upload for further checking?

6-4 02:58
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Phatdad
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DJI Mindy Posted at 6-4 01:12
Hi there, could you please provide us with a screenshot showing the issue and send us the photos you want to upload for further checking?

Both area’s in the fly spots are grey out so you can’t post.  I get the spinning circle on any photos I try to upload
6-4 03:00
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Phatdad
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DJI Mindy Posted at 6-4 01:12
Hi there, could you please provide us with a screenshot showing the issue and send us the photos you want to upload for further checking?


I logged into skypixel and was able to post with the link to a new fly spots.  But in the DJI Fly app (click on before you fly) for fly spots is not letting uploads to create a fly spot.   

Either way I found a way around to post and link a fly spot.  
6-4 03:16
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DJI Mindy
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Thanks for the screenshot. Glad to know you find a solution. We will also forward this issue to our engineer for further checking. Sorry for the inconvenience caused.
6-4 04:14
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Phatdad
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DJI Mindy Posted at 6-4 04:14
Thanks for the screenshot. Glad to know you find a solution. We will also forward this issue to our engineer for further checking. Sorry for the inconvenience caused.

No problem
6-4 05:11
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DJI Susan
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Hello.We suggest you try changing other photos to see if the issue persists.
6-4 19:56
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Phatdad
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DJI Susan Posted at 6-4 19:56
Hello.We suggest you try changing other photos to see if the issue persists.

Just tried a different location and photos. Still having the same issues.
6-5 00:09
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DJI Susan
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Phatdad Posted at 6-5 00:09
Just tried a different location and photos. Still having the same issues.

Hello. Can you provide us with the original photos? We need to confirm with the engineering team. You may save it through a shareable link like Google Drive and DropBox, then send the link here.
6-5 00:42
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djiuser_4F1wsfYNvHNJ
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I'm having this same issue, unable to post a picture.
6-5 12:45
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Phatdad
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djiuser_4F1wsfYNvHNJ Posted at 6-5 12:45
I'm having this same issue, unable to post a picture.

DJI have just launch the new ‘fly spot challenge’ I think the extra people loading photo’s might be part of the problem.  I found Skypixel could load photo’s to a fly spot link instead. The alternative method worked for me.
6-5 14:24
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DJI Susan
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djiuser_4F1wsfYNvHNJ Posted at 6-5 12:45
I'm having this same issue, unable to post a picture.

Hello, could you please provide us with a screenshot showing the issue and send us the photos you want to upload for further checking?
6-5 20:17
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DJI Susan
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Phatdad Posted at 6-5 14:24
DJI have just launch the new ‘fly spot challenge’ I think the extra people loading photo’s might be part of the problem.  I found Skypixel could load photo’s to a fly spot link instead. The alternative method worked for me.

We are glad that you found a solution. If you have any further questions or concerns, please do not hesitate to contact our support team.
6-5 20:20
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djiuser_4F1wsfYNvHNJ
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Phatdad Posted at 6-5 14:24
DJI have just launch the new ‘fly spot challenge’ I think the extra people loading photo’s might be part of the problem.  I found Skypixel could load photo’s to a fly spot link instead. The alternative method worked for me.

I was trying to upload a fly spot for the new challenge. I just tried it again and am still unable to upload.

if I use "skypixel" does that also count towards the challenge.

thanks
6-6 06:53
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DJI Mindy
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djiuser_4F1wsfYNvHNJ Posted at 6-6 06:53
I was trying to upload a fly spot for the new challenge. I just tried it again and am still unable to upload.

if I use "skypixel" does that also count towards the challenge.

Hi there, after you upload the pictures, please remember to mark it as fly spots.
6-7 04:01
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djiuser_4F1wsfYNvHNJ
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DJI Mindy Posted at 6-7 04:01
Hi there, after you upload the pictures, please remember to mark it as fly spots.

it looks like even the "skypixel" website is not working for me.
6-7 04:53
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Tfelix
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also not working when uploading from the computer ( was trying from my phone before)


6-7 06:23
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Phatdad
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Tfelix Posted at 6-7 06:23
also not working when uploading from the computer ( was trying from my phone before)

Think everyone is having difficulty. Lots of people must be uploading!
6-7 15:33
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DJI Mindy
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djiuser_4F1wsfYNvHNJ Posted at 6-7 04:53
it looks like even the "skypixel" website is not working for me.

To better help with this issue, can you send us the original photo you need to update and tell us your phone model and app version?
6-8 00:18
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