After several hours of frustration trying to get the Mimo app to connect with my Osmo Pocket 3, I gave up. I tried everything other frustrated DJI owners said to try without luck. So I walked away for a few hours. Coming back refreshed, I was determined to get it to work, and I finally did. (Galaxy 4 fold (Android)).  
Maybe this will help some of the others who are having the same issue.


FYI: I will stand by all my previous posts about the App and DJI's refusal to fix an issue they had had with their App for at least the past seven years. That's when I bought my first DJI Drone.  The connection issue from a badly coded app is frustrating and should have been solved years ago!

We are in 2024, not 1990. People are more on the move and mobile now than ever. Many of us use our phones for our work and our lives. I have several Bluetooth devices working simultaneously and several apps using my phone's Wi-Fi. And they do it flawlessly and without problems. I turn them on, and they work.

However, I needed to turn everything off so the DJI app could connect.  The trick was that it only connected when DJI Mimo was the only app looking for your device, and it needed both Bluetooth and Wi-Fi simultaneously.  

I needed to dig deeper into my settings and connections to turn off EVERYTHING. Even then, the app will often disconnect, and you must repeat what you did before reconnecting.

The issue for me was that I always use several apps on Bluetooth and Wi-Fi. They are always on and part of how my phone operates daily, and I have never really thought about them (because they work when needed).

For this, I turned off Wi-Fi searching and closed out any possible Wi-Fi sources that may want to connect to my phone. All the possible connections had to be "ignored," deleted, or turned off.  

I have never had to do this with any other well-built, modern app, and I did the same with my Bluetooth and turned everything off.. On the good side, I turned off a few devices I haven't used in a while, but they still pop up every now and then and want to connect automatically without any problem.  Imagine that, an app that works without any fuss!

I also had to make sure the phone and the Osmo Pocket 3 were next to each other, like touching. Any further away than about six inches, and it would not connect.   

Yes, I am still frustrated at the work and wasted time I went through to get a simple app to connect to a device, especially since this issue is so old and, from reading other posts, continuous. I am also frustrated that even after it connects, if the wind blows in the wrong direction or for some other silly reason, the app disconnects and needs to be reconnected.

For the love of good marketing, DJI, PLEASE fix this issue in this decade!

Or at least give us a way to make updates that don't involve the app.  Once I did the update and played around a little, I saw very few reasons I will need to use the app.

I also had a problem with this, on none of the smartphones I had in my family, I couldn't even install this application or connect, I had to buy a new smartphone. The particular problem is that you cannot use Pocket 3 without logging in for the first time

Hi there, we do apologize for the inconvenience caused. Thank you for your feedback. We appreciate you taking the time to share your suggestions with us. We will be sure to pass along your feedback to our team so we can make improvements as soon as possible. Your support is greatly valued.

Thank you for your support!

Hello, I used osmoP3 all the last week with the app mimo on my Samsung S20 fe and I did not have probleme. Just in France in Paris. And now  I am in Senegal and it does not work. I changed a couple of differents wifi. And it does not work ! I don't understand ? Mimo reconizes my Op3 but impossible to connect it. Some one had this problem ? Thanks for your help.

DJI Natalia Posted at 2024-6-12 21:24
Hi there, we do apologize for the inconvenience caused. Thank you for your feedback. We appreciate you taking the time to share your suggestions with us. We will be sure to pass along your feedback to our team so we can make improvements as soon as possible. Your support is greatly valued.

Thank you for your support!

Apologies are nice, but they don't fix a problem DJI has always had and refuses to fix.  With all the layoffs now in the tech industry, you should be able to hire a new developer who knows what they are doing and build an App that works.  

MrMarkLV Posted at 3-11 15:34
Apologies are nice, but they don't fix a problem DJI has always had and refuses to fix.  With all the layoffs now in the tech industry, you should be able to hire a new developer who knows what they are doing and build an App that works.

We understand your concern. To address the connection issue with the Mimo app and your DJI Osmo Pocket 3, please follow the steps outlined below:

1. Ensure that the connection procedures are followed correctly.
2. Make sure that the Wi-Fi and Bluetooth functions are enabled on your phone and that it is not currently connected to any other device. If your mobile phone supports features such as WLAN+/WLAN Assistant, please disable these features to prevent the phone from automatically switching to another Wi-Fi network.
3. Ensure that the DJI Mimo App (v2.2.2) is up-to-date and that all permissions related to location information, GPS location, etc., have been enabled.
4. Reset the wireless connection by swiping down > Settings > Wireless Connection > Reset Wi-Fi > Reset, then try to connect again.
5. Check if the Wi-Fi SSID of the device can be found in the phone's Wi-Fi settings. On the Osmo Pocket 3, swipe down > Settings > Wireless Connection > Wi-Fi Info to view the device's Wi-Fi name and password
a) If the SSID is found, please manually connect to the device by tapping its Wi-Fi SSID and entering the password. After connecting to the device, return to the DJI Mimo app home page and tap the camera icon to check the live view.
b) If the SSID is not found, swipe down > Settings > Wireless Connection > Wi-Fi Frequency > 2.4 GHz/5.8 GHz.
6. If the issue persists, please try using another mobile phone for a cross-test.

If the product's Wi-Fi SSID cannot be found on any phone, please send the product and accessories back to DJI for diagnosis.

If the issue persists after trying the above steps and your mobile phone model is not on the compatibility list, please let us know so we can further assist you.