Please select Into the mobile phone version | Continue to access the computer ver.
DJI Fly Safe
756 1 2024-6-15
Uploading and Loding Picture ...(0/1)
o(^-^)o
Duke56
lvl.4
Flight distance : 1927093 ft
United States
Offline

Is DJI Fly Safe disabled as well?  Tried to fly in a spot I have flown before.  Had to use DJI Fly Safe to unlock the drone.  Previously had flown there 3 or 4 times, each time after being granted permission from DJI Fly Safe.  Today, could not unlock.  Went thru the same procedure I'd gone thru previously.  

2024-6-15
Use props
DJI Natalia
Administrator
Offline

Hi there, thank you for reaching out and we're sorry to hear that you're unable to unlock your drone. Kindly follow the troubleshooting steps below if you're drone failed to unlock
1) Ensure that all of the DJI Fly APP, fly safe database, and the firmware of the drone and remote controller have been updated to the latest version. Otherwise, the drone may not take off.
2) If all the firmware has been updated, please connect the drone with the App, then log in to the DJI account which has been used for submitting the unlocking request, to download the unlocking license.
3) Ensure the mobile device has a good internet connection
4) Turn on the drone and the remote controller and link them repeatedly.

if the issue still persists after trying all these steps, please log out and log in to your DJI account or uninstall and reinstall the app.

Keep us updated once try all the steps above. Thank you for your patience.
2024-6-17
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules