Hi, as you can see in the video, Mimo app still rotate screen without user permission.
DJI please fix this.

Regards

Thank you for reaching out. This behavior you're experiencing with the DJI Mimo app is actually by design, and not due to any bug or issue with the app itself. This is normal and DJI Mimo App will not be affected by the mobile device's orientation lock settings. Therefore, the app's UI (User Interface) is special design adaptive display orientation in the app based on the product usage scenarios to make it more suitable for product usage. Thank you for your understanding.

DJI Natalia Posted at 6-16 11:16
Thank you for reaching out. This behavior you're experiencing with the DJI Mimo app is actually by design, and not due to any bug or issue with the app itself. This is normal and DJI Mimo App will not be affected by the mobile device's orientation lock settings. Therefore, the app's UI (User Interface) is special design adaptive display orientation in the app based on the product usage scenarios to make it more suitable for product usage. Thank you for your understanding.

Hi,

No, it's not suitable at all and it's not an acceptable answer.
I'm not moving the product, I'm moving MY TABLET.
So the UI has to stay as I need, and not do as DJI think it is better for me....

Please understand that, we, filmakers, need to lock the screen just because, as creatives, we are sometimes forced to bend ourselves and the screen has to stay in place !
Is it so difficult to understand ? I thought DJI was serious but I'm not sure anymore.

Above this, as users, WE decide to lock features.
But maybe DJI is trespassing other of our permissions on our devices ?....
DJI seems not to as safe as I thought.

Do I have to send these informations to some youtubers who will be glad to know it for shure ?

DaGickXx Posted at 6-16 14:01
Hi,

No, it's not suitable at all and it's not an acceptable answer.

Thank you for your recommendations. Please rest assured that we will forward your feedback to the related department for evaluation. In the future, we will optimize and improve the product or service based on user comments. Thank you for your support and understanding.

DJI Natalia Posted at 6-16 11:16
Thank you for reaching out. This behavior you're experiencing with the DJI Mimo app is actually by design, and not due to any bug or issue with the app itself. This is normal and DJI Mimo App will not be affected by the mobile device's orientation lock settings. Therefore, the app's UI (User Interface) is special design adaptive display orientation in the app based on the product usage scenarios to make it more suitable for product usage. Thank you for your understanding.

as written here :  https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=310203&pid=3283383
"DJI Mimo will directly call the mobile phone sensor data to identify the orientation and will not be affected by the mobile phone’s “orientation lock” or “auto rotation” settings."

This is not acceptable. You have to change this behaviour.
It's OUR device, not a DJI one.
User choice has not to be trespassed !

Please kindly understand that us, professionals, are loosing a precious time.

DaGickXx Posted at 6-16 14:35
as written here :  https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=310203&pid=3283383
"DJI Mimo will directly call the mobile phone sensor data to identify the orientation and will not be affected by the mobile phone’s “orientation lock” or “auto rotation” settings."

Hi there.

Thank you for reaching out and we truly understand your frustration. Since we can't resolve this issue immediately, we've forwarded your feedback to the relevant team for a thorough evaluation.

We appreciate your understanding and patience, thank you!

DJI Natalia Posted at 6-22 03:18
Hi there.

Thank you for reaching out and we truly understand your frustration. Since we can't resolve this issue immediately, we've forwarded your feedback to the relevant team for a thorough evaluation.

Hi there, I appreciate, thank you.
I'm waiting for your answer.

DJI Natalia Posted at 6-22 03:18
Hi there.

Thank you for reaching out and we truly understand your frustration. Since we can't resolve this issue immediately, we've forwarded your feedback to the relevant team for a thorough evaluation.

I tested on :
- ANDROID PHONE
- ANDROID TABLET
- IPAD PRO
- IPHONE

-> LAST VERSION, same problems !!!!

DaGickXx Posted at 9-5 09:36
I tested on :
- ANDROID PHONE
- ANDROID TABLET

We understand your concern and appreciate you taking the time to share your suggestion. We take your suggestion seriously and will forward it to the relevant department for a thorough evaluation.

Please stay tuned to DJI's official website, as we will update the latest news on the official website.

Thank you for your understanding and patience.

DJI Natalia Posted at 9-5 13:09
We understand your concern and appreciate you taking the time to share your suggestion. We take your suggestion seriously and will forward it to the relevant department for a thorough evaluation.

Please stay tuned to DJI's official website, as we will update the latest news on the official website.

Nathalia, It's now more than 3 months that you tell me the same. DJI release new updates and nothing changes.
Don't you think that we have been patient enough ?

DaGickXx Posted at 9-5 18:04
Nathalia, It's now more than 3 months that you tell me the same. DJI release new updates and nothing changes.
Don't you think that we have been patient enough ?

Hi there, we're sorry that changes might take a little time, but we truly value your feedback and we'll make sure to pass it on to the right team for review.  We're always striving to make things better and better, so please stay tuned to the latest news on our DJI official website at www.dji.com.

 Thank you so much for your understanding and support!

DJI Natalia Posted at 9-5 18:53
Hi there, we're sorry that changes might take a little time, but we truly value your feedback and we'll make sure to pass it on to the right team for review.  We're always striving to make things better and better, so please stay tuned to the latest news on our DJI official website at www.dji.com.

 Thank you so much for your understanding and support!

Stop taking us for a ride because we are exhausted.

Users are reporting this for some time now -> https://forum.dji.com/thread-307436-1-1.html
But DJI don't do anything.
It's a so ridiculous thing to correct that can be made in 5 minutes in one hand and drinking a coffee with the other one.

For iOS, you certainly did something like this (in swift)

1. 
   
2. import CoreMotion
   
3. 
   
4. let motionManager = CMMotionManager()
   
5. 
   
6. func startMonitoringDeviceOrientation() {
   
7.     if motionManager.isDeviceMotionAvailable {
   
8.         motionManager.deviceMotionUpdateInterval = 0.1
   
9.         motionManager.startDeviceMotionUpdates(to: .main) { (data, error) in
   
10.             if let attitude = data?.attitude {
    
11.                 // Use attitude.pitch and attitude.roll to determine orientation
    
12.                 // Update your UI accordingly
    
13.             }
    
14.         }
    
15.     }
    
16. }
    

Copy the code

Apple will surely be happy to be informed that DJI found a way to override the system-wide orientation lock

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