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Mini 4 Pro New Gimbal Stuck Error
609 4 6-22 10:54
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FlyoneDji
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Flight distance : 1991 ft
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I'm getting DJI Mini 4 Pro Gimbal stuck error. When I plug the device's gimnal into another device, it works normally, but it gives an error on my device. Even though I installed a new gimbal, it gives the Gimbal stuck error and does nothing. Could this problem be caused by the motherboard or the motherboard socket?
6-22 10:54
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FlyoneDji
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Flight distance : 1991 ft
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Hello, how can I access this application? I have a Mini 3 Pro and was going to test its engines. Thanks.
6-22 10:54
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FlyoneDji
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#Quick Reply Here#I did this:
6-22 10:57
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FlyoneDji
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Flight distance : 1991 ft
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DJI Technical service department is very indifferent and unfortunately behaves like a customer representative, they have no technical knowledge, they just repeat some sentences they have memorized. If you remove this ARB (Anti-Rollback), people will solve the problem much better than you.
6-23 07:31
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DJI Natalia
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FlyoneDji Posted at 6-23 07:31
DJI Technical service department is very indifferent and unfortunately behaves like a customer representative, they have no technical knowledge, they just repeat some sentences they have memorized. If you remove this ARB (Anti-Rollback), people will solve the problem much better than you.

We apologize for any inconvenience you may have experienced with our Technical Service department. At DJI, we strive to provide the highest level of customer support and technical expertise, so we appreciate your feedback regarding your recent interaction.

We assure you that our Technical Service team consists of trained professionals with deep technical knowledge and expertise in our products. We understand that clear and accurate information is crucial for resolving any issues our customers may encounter, and we regret if this was not adequately conveyed during your interaction.
6-24 07:40
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