Zarkost
 lvl.3
Flight distance : 183724 ft
Serbia
Offline
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DJI Thor Posted at 6-25 23:08
Hi Zarkost, thank you for your message. We are sorry for the confusion earlier. What Natalie said was referring to physical products. If you're interested in purchasing the DJI care service, you can select a European country where the currency is EUR to place the order for the DJI Care Service Plan. The care service is a virtual product and does not require any shipping or distribution. Once you successfully make the purchase and bind the service, you will be able to access the after-sales care service in Europe. Hope this information can help!
Yes, I did that. That is what they told me in your customer service. That, although you could not ship products to serbia, I can buy DJI Care and refresh service, choosing, in example Croatia, or Hungary, and enter seriall number fo my product, and when is DJI Care and refresh is activated, then if it is needed, I can send and receive repaired/new product to adress in Serbia.
Thats, good thing.
But it would be nice to be able to buy produtcs onlne from Serbia. Hope one day it will be possible
Best regards. |
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