DJI Natalia
Administrator
Offline
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Hi there, thank you for reaching out and we do apologize for the trouble caused. May I confirm if you've tried calibrating the control sticks? If not kindly follow the steps below to calibrate the control sticks in your remote control. If the calibration is already done, then kindly recalibrate it and check if it works :
-On the calibration screen, you'll see instructions and visuals for calibrating the control sticks.
-Follow the on-screen prompts to move the control sticks throughout their full range of motion. This typically involves moving them all the way up/down, left/right, and diagonally.
-The app will guide you through the process, and once complete, you'll see a confirmation message.
If the issue persists after the calibration, please be advised to send back your remote controller for full diagnosis. The corresponding team will advise you accordingly after the inspection. You may submit the repair request at :
[ https://repair.dji.com/hk/repair/index ]
Thank you for your understanding and continued support! |
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