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Turtle Mode Resets Home Point
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djiuser_rTDIA0CdnK2j
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Had an issue yesterday, used turtle mode which worked perfectly. However, the Home point was updated to the location of Avata. Not helpfull when I was in the middle of a forest and lost all my bearings. Is this how it should function, as there is no way to update to controller location? Thoughts?
2024-7-4
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vid3
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The topic has already been discussed. In my opinion, this is bad behavior when you lose your orientation.
I had a situation when I was returning to the base thanks to the H indicator. The battery level did not give much time to look for landmarks.
A spontaneous H-point reset is a tragedy.


2024-7-4
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OldGuy2024
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DJI, next firmware update. Option to lock in Home locations would be appreciated.
2024-7-4
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DJI Natalia
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OldGuy2024 Posted at 7-4 16:23
DJI, next firmware update. Option to lock in Home locations would be appreciated.

Hi there, thank you for reaching out. Thank you for sharing your suggestion. We appreciate your feedback, and it will be carefully reviewed by our team. Ensuring an exceptional user experience is our top priority, and we are dedicated to continuously improving our services.

We are grateful for your ongoing support. Thank you!
2024-7-4
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DJI Natalia
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Hi there, thank you for reaching out and we're sorry to hear about the trouble. Regrettably, the Home Point will be updated to the location of the drone and not the remote controller. However, we will consider this as a suggestion. Your valuable feedback will be promptly forwarded to the relevant team for a thorough evaluation. We would like to assure you that we are committed to providing the best user experience.

Thank you for your continued support.
2024-7-4
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BadBert
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please change this..... please do.

i had the same issue.... but with me, my avata 2 went to rth due to signal loss.... so i had to go and find my avata, because it DID NOT RETURNED TO HOME!!!!

this is really dangerous behaviour!!! Home point update should only be on initial takeoff, (first takeoff after power-up maybe?)
2024-7-4
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BadBert Posted at 7-4 22:00
please change this..... please do.

i had the same issue.... but with me, my avata 2 went to rth due to signal loss.... so i had to go and find my avata, because it DID NOT RETURNED TO HOME!!!!

Hi there, thank you for reaching out and we do apologize for the trouble caused. May I confirm if you're able to find your drone and the home point was recorded? Kindly make sure the aircraft records the Home point successfully nd positioning system is functioning normally so the aircraft will automatically fly back and land at the Home Point when RTH function triggered.

Also take note that, the first location where the aircraft received strong  to moderately strong GNSS signal will be recorded as the default Home Point and it can be updated when taking off.

You can also get more details in user manual ( Page 44 ) :
[ https://dl.djicdn.com/downloads/ ... _Manual_v1.0_en.pdf ].

On the other hand, your feedback is valuable to us, and we will ensure that it reaches the appropriate team for careful consideration and evaluation. Our commitment to delivering the best user experience remains unwavering, and we sincerely appreciate your continued support.

Thank you for your continued support!
2024-7-5
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BadBert
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DJI Natalia Posted at 7-5 02:00
Hi there, thank you for reaching out and we do apologize for the trouble caused. May I confirm if you're able to find your drone and the home point was recorded? Kindly make sure the aircraft records the Home point successfully nd positioning system is functioning normally so the aircraft will automatically fly back and land at the Home Point when RTH function triggered.

Also take note that, the first location where the aircraft received strong  to moderately strong GNSS signal will be recorded as the default Home Point and it can be updated when taking off.

Yes i found my drone, but i think you have misunderstood my post.

It had updated the homepoint on takeoff (more than enough sattelites), but i had to use turtle mode to get it to flip back on its feet because i had a "crash" (really soft landing, just unfortunate and it landed upside down no damage whatsoever drone is perfectly fine), when i used turtle mode and took off again (aprox 300 meters away from me), homepoint updated again (automatically!!!) and so when i lost signal shortly after that, it returned to home, but that was the location where i did the "turtle mode recovery", and this was not the take-off location i started.... so after a recovery with turtle mode, RTH is useless and dangerous because you can lose your drone like this.
2024-7-5
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djiuser_rTDIA0CdnK2j
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BadBert Posted at 7-5 02:41
Yes i found my drone, but i think you have misunderstood my post.

It had updated the homepoint on takeoff (more than enough sattelites), but i had to use turtle mode to get it to flip back on its feet because i had a "crash" (really soft landing, just unfortunate and it landed upside down no damage whatsoever drone is perfectly fine), when i used turtle mode and took off again (aprox 300 meters away from me), homepoint updated again (automatically!!!) and so when i lost signal shortly after that, it returned to home, but that was the location where i did the "turtle mode recovery", and this was not the take-off location i started.... so after a recovery with turtle mode, RTH is useless and dangerous because you can lose your drone like this.

And that's the point I don't think people are understanding. I'm not sure why there's not alot more people mentioning this issue. It's quite simple in my mind. when you use turtle mode it resets the home location. Why?
2024-7-5
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bJako
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djiuser_rTDIA0CdnK2j Posted at 7-5 03:25
And that's the point I don't think people are understanding. I'm not sure why there's not alot more people mentioning this issue. It's quite simple in my mind. when you use turtle mode it resets the home location. Why?

I think it will update Home point after ANY engine shutdown-takeoff. Event if you don't use Turtle mode. Every time you land and shut down or crash.
2024-7-5
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vid3
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Automatic reset of the H point would only make sense after the power is turned on again. Resetting the H-point when landing and re-launching away from the pilot complicates life a bit.
2024-7-5
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djiuser_rTDIA0CdnK2j
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vid3 Posted at 7-5 06:36
Automatic reset of the H point would only make sense after the power is turned on again. Resetting the H-point when landing and re-launching away from the pilot complicates life a bit.

Agree.. I'll do some tests at the weekend and also with the Air 3 just out of curiosity
2024-7-5
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Swedrone
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That is very annoying but actually makes sense once you get inte the "DJI logic" and the way they are thinking.
2024-7-5
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BadBert Posted at 7-5 02:41
Yes i found my drone, but i think you have misunderstood my post.

It had updated the homepoint on takeoff (more than enough sattelites), but i had to use turtle mode to get it to flip back on its feet because i had a "crash" (really soft landing, just unfortunate and it landed upside down no damage whatsoever drone is perfectly fine), when i used turtle mode and took off again (aprox 300 meters away from me), homepoint updated again (automatically!!!) and so when i lost signal shortly after that, it returned to home, but that was the location where i did the "turtle mode recovery", and this was not the take-off location i started.... so after a recovery with turtle mode, RTH is useless and dangerous because you can lose your drone like this.

Hi there,

Thank you for keeping us posted. We're glad you got back your drone safe.

The purpose "Turtle Mode" is for when a drone crashes, falls off, and turns over on the ground, the pilot can operate the drone to flip on the ground. Therefore, it is unnecessary for the pilot to run a long way to flip the drone manually. The Turtle mode on DJI Avata 2 should not be the reason RTH location changed. GNSS signal weak at the area it fell or the drone could have restarted after the fall which might change the homepoint location. Hence we suggest you to try in different location and let us know if the same issue reoccur.

We are looking forward to your response for further assistance. Thank You
2024-7-6
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bJako
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DJI Natalia Posted at 7-6 01:12
Hi there,

Thank you for keeping us posted. We're glad you got back your drone safe.

This is not about Turtle mode at all.

I tried multiple times to land and take off again. Good GNSS signal all the time.
EVERY TIME Home point is resetted to new (takeoff) location. I didn't get even any notification about it, but home point is always set to new takeoff point.


If I crash and manage to takeoff - WHY do I need crashsite as new homepoint? How do I manage to fly back to operator (in forest)?
2024-7-6
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vid3
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If your battery is low and you are under stress, you will not be able to find landmarks in time. You will drain the battery and you won't even be able to locate the drone by ear.
2024-7-6
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Sean-bumble-bee
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bJako Posted at 7-6 10:24
This is not about Turtle mode at all. .............. How do I manage to fly back to operator (in forest)?

''How do I manage to fly back to operator (in forest)?''
Just curious , is a map available in the goggles ?

Goggles menu section of the drones manual, page 71, section 4,  
"Settings
• Safety
a) Set the safety configurations such as max flight altitude, max flight distance, and RTH
altitude. Users can also update the Home Point, and view the IMU and compass status
of the aircraft or the goggles and calibrate them if necessa"

Perhaps that means that you can reset the home point via the goggles menu.
If so then if it behaves in the same way  as happens with the mavics etc. you are offered the option to reset th4e home point to
1) a place of your chosing on the map, or

2) the controller's location or perhaps the goggles location, or

3) the drone's location.

2024-7-6
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bJako Posted at 7-6 10:24
This is not about Turtle mode at all.

I tried multiple times to land and take off again. Good GNSS signal all the time.

HI there. Please provide a video of your issue and we will escalate that to our engineer to check. You can upload the video in Google drive or Drop Box and send us the link through DM. Thank you
2024-7-6
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bJako
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Sean-bumble-bee Posted at 7-6 17:47
''How do I manage to fly back to operator (in forest)?''
Just curious , is a map available in the goggles ?

No map in Gogges.

You can update Home point using Goggles menu anytime -but only to drone current location.
This is not helping you, if drone have updated Home point after crash and takeoff and you cannot find yourself location to fly back...
2024-7-7
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bJako
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DJI Natalia Posted at 7-6 18:01
HI there. Please provide a video of your issue and we will escalate that to our engineer to check. You can upload the video in Google drive or Drop Box and send us the link through DM. Thank you

Will do later, it's raining :-)

But I think it's not issue but DJI logic - to update home point after any takeoff - which is bad idea with Avata (after small crash you can take off but cannot find original home any more.)
2024-7-7
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yogi053
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I take it that if you crash in a forest environment, then it doesn't matter where your home point is from that moment on. If you try an RTH then  sure as eggs are eggs your drone is going to crash again and again into trees or the canopy trying to get back to you. The ONLY time it may come back to you is if you use Turtle Mode on flat ground out in the open.
2024-7-7
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Sean-bumble-bee
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bJako Posted at 7-7 02:01
No map in Goggles.You can update Home point using Goggles menu anytime -but only to drone current location.

"You can update Home point using Goggles menu anytime -but only to drone current location."
That's a pity :-((((
2024-7-7
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djiuser_rTDIA0CdnK2j
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yogi053 Posted at 7-7 02:09
I take it that if you crash in a forest environment, then it doesn't matter where your home point is from that moment on. If you try an RTH then  sure as eggs are eggs your drone is going to crash again and again into trees or the canopy trying to get back to you. The ONLY time it may come back to you is if you use Turtle Mode on flat ground out in the open.

No, it does matter where your home point is. It's not for a return to home, it so you know where your stood... The 'H' in your screen so you know how to fly back.
2024-7-7
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yogi053
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Yes, I understand. What I meant was that after a crash and you still had a signal it would be futile to try and fly it back to yourself unless your drone was in an open space and you had the location on a map of some sort. I do agree it is bad as bjako says in 21#.
2024-7-7
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bJako
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yogi053 Posted at 7-7 02:09
I take it that if you crash in a forest environment, then it doesn't matter where your home point is from that moment on. If you try an RTH then  sure as eggs are eggs your drone is going to crash again and again into trees or the canopy trying to get back to you. The ONLY time it may come back to you is if you use Turtle Mode on flat ground out in the open.

After crash in forest you take off, fly carefully up to open space and THEN press RTH or look map for H. But you cannot find your way to home, as drone updates Home point after every takeoff :-(
2024-7-7
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yogi053
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Again, I understand that bjako, but how would you know what is above your drone after crashing especially in a forest environment. Wouldn't it be a whole lot better to have the option of selecting the RC as the Homepoint as it can be done on other drones? Or am I totally incorrect in my thinking?
2024-7-8
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Sean-bumble-bee
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bJako Posted at 7-7 02:01
No map in Gogges.

You can update Home point using Goggles menu anytime -but only to drone current location.

If applicable, what happens if you connect a phone to the goggles, do you get a map etc.  and the ability to reset the home point to, perhaps, the googles' position ?
2024-7-11
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yogi053
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Sean-bumble-bee Posted at 7-11 01:42
If applicable, what happens if you connect a phone to the goggles, do you get a map etc.  and the ability to reset the home point to, perhaps, the googles' position ?

Now that would be an excellent idea !
2024-7-11
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bJako Posted at 7-7 02:04
Will do later, it's raining :-)

But I think it's not issue but DJI logic - to update home point after any takeoff - which is bad idea with Avata (after small crash you can take off but cannot find original home any more.)

Hi there,

Thank you for reaching out. If you need further assistance please do not hesitate to send us a flight log to check further on this issue. We are looking forward to your response for further assistance. Thank You
2024-7-11
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bJako
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bJako Posted at 7-7 23:20
After crash in forest you take off, fly carefully up to open space and THEN press RTH or look map for H. But you cannot find your way to home, as drone updates Home point after every takeoff :-(

I can takeoff and then look up and see whats above. And manover drone up - better than automatic RTH.

Anyway, I would like to see original Home point or have possibility to set operator/RC location as Homepoint, as I can do with MIni 4P.
2024-7-11
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yogi053
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Yep, that makes sense and totally agree with your home point scenario.
2024-7-11
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djiuser_XVdn0YC43mil
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bonjour je viens d'avoir le même problème aujourd'hui suite à un léger crash sans conséquences pour le drone.mais après avoir utilisé le mode tortue avec succès le drone à réinitialiser le point de RTH !
grosse galère pour revenir au point de décollage avec la batterie qui commençait à être limite !
il faudrait vraiment remédier à cela dans une prochaine mise à jour !
Merci à DJI pour le plaisir que je me procure mon avata2 !
2024-7-29
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BadBert
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DJI Natalia Posted at 7-6 01:12
Hi there,

Thank you for keeping us posted. We're glad you got back your drone safe.

as mentioned by other users, this is not the case.
homepoint is updated EVERY TIME YOU TAKE OFF.

i have tested this, but did not record.

i tested:
- took off with homepoint updated, flew 100 meters, landed, took off again: homepoint was updated automaticaly
- armed avata 2, homepoint was updated. Flipped the avata 2 by hand, used turtle mode, homepoint was updated again after takeoff.

did not record this.... thought i did, but aparently i did not...
i will test this again and record.
2024-8-2
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BadBert Posted at 8-2 00:11
as mentioned by other users, this is not the case.
homepoint is updated EVERY TIME YOU TAKE OFF.

May I ask if you sets an excessively large font size on your mobile phone? if so, try adjusting the font size to Standard mode. If the issue still persists, home point not updated, please send a video showing the operation.

2024-8-2
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bJako
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DJI Natalia Posted at 8-2 09:26
May I ask if you sets an excessively large font size on your mobile phone? if so, try adjusting the font size to Standard mode. If the issue still persists, home point not updated, please send a video showing the operation.

I don't have large font. And Avata updates Home point with every takeoff.

What is expected behaviour by you? Update or not (with every takeoff)?
I think DJI created it this way, that every drone will update Home Point at every takeoff.
And it works so.

But this is NOT OK with FPV drones (Avata), as you can crash and still take of to fly home - but you have lost your correct home point and now you have new - your crash site...

DJI - please change this (for Avata)!

2024-8-2
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bJako Posted at 8-2 11:44
I don't have large font. And Avata updates Home point with every takeoff.

What is expected behaviour by you? Update or not (with every takeoff)?

Yes, the function is available after the drone takes off. If you could please provide us with a video recording demonstrating the issue, that would be very helpful for us to investigate further. Thank you for your understanding and cooperation.
2024-8-2
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vid3
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This isn't funny anymore. AI (Natalia) can't understand the problem. What does font size have to do with the return home point?
2024-8-3
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bJako
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DJI Natalia Posted at 8-2 14:09
Yes, the function is available after the drone takes off. If you could please provide us with a video recording demonstrating the issue, that would be very helpful for us to investigate further. Thank you for your understanding and cooperation.

"Function is availabe" - do you talk about  possilibility to update Home point manually? I don't talk about it.

I think and please confirm - this is by design, that Avata (and other DJI drones) will update Home point after every takeoff automatically and forcefully and user cannot prevent it.
If so, then I don't need to upload videos to demonstrate issue - it works so. I can confirm.

But I suggest to change it for FPV and Avata drones. Because it's bad desing for FPV drones as they can land or crash and still take off after that.
2024-8-4
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bJako Posted at 8-4 03:45
"Function is availabe" - do you talk about  possilibility to update Home point manually? I dont talt about it.

I think and please confirm - this is by design, that Avata (and other DJI drones) will update Home point after every takeoff automatically and forcefully and user cannot prevent it.

" (and other DJI drones) will update Home point after every takeoff automatically"
That appears to be the case, it even did it with a Phantom 3 of mine in freefall which added a bit to the excitment.

Playing Devil's Advocate, DJI would have to be very careful how they implemented any change or modification to this policy.
2024-8-4
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bJako Posted at 8-4 03:45
"Function is availabe" - do you talk about  possilibility to update Home point manually? I don't talk about it.

I think and please confirm - this is by design, that Avata (and other DJI drones) will update Home point after every takeoff automatically and forcefully and user cannot prevent it.

Hi bJako. Thank you for your response. We truly apologize for the misunderstanding. Also, we appreciate your feedback and suggestions regarding the Home Point function. We will forward the information to our relevant team for thorough evaluation. Thank you and have a good day ahead !
2024-8-4
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