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where do I change my contact info on this forum and DJI account
646 3 2024-7-8
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Tonyvdb
lvl.4
Flight distance : 9852585 ft
Canada
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Hello I recently moved and also have a new emeil where do I change my contact info on this forum and my DJI account?
2024-7-8
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DJI Susan
Administrator
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Hello, currently you cannot update email information in the forum. You can only modify the user name and profile picture.
If you want to update the email address of your DJI account, you can log in to the DJI official website and click My Account to modify your account information.
1. Open the website and log in
Link:https://my.dji.com/

2. Enter the account home page of the DJI Store and click Manage My Account

3. Click Email to change

4. Check the precautions and click Next

5. Slide to verify email

6. Click "Send" to create a verification email
Note: If you did not receive the verification email for the first time, please check the spam mailbox first, and then recommend to click “Resend Email” again.

7. Open this verification email and copy the verification code.

8. Go back to the website and paste the code, click "Next"

9. Enter a new email address and verify the new email as above steps 4-6.

10. Click "Binding", the email is changed.

Attention: If the page displays the following prompt, you should delete the new account first.
2024-7-8
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Tonyvdb
lvl.4
Flight distance : 9852585 ft
Canada
Offline

DJI Susan Posted at 7-8 20:09
Hello, currently you cannot update email information in the forum. You can only modify the user name and profile picture.
If you want to update the email address of your DJI account, you can log in to the DJI official website and click My Account to modify your account information.
1. Open the website and log in

Thanks but I no longer have access to that emeil that is there so how do I get the verification code if its sending to the email account that I no longer have
2024-7-9
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DJI Susan
Administrator
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Tonyvdb Posted at 7-9 11:51
Thanks but I no longer have access to that emeil that is there so how do I get the verification code if its sending to the email account that I no longer have

Hello. Can you provide the serial number of your product via private message?
2024-7-9
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